York station
Station Road
York
North Yorkshire
YO24 1AB
York Station can be found on Station Road in York as shown on the map, and is operated by LNER.
Read on for more information about the facilities and help available at York Rail Station, connections for onwards travel, and live arrivals and departures information.
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Situated in the historic city of York, the train station stands as a gateway to both local landmarks and broader travel destinations across the UK. Known for its bustling atmosphere and rich Victorian architecture, York station is the perfect starting point for your next journey, whether you're visiting nearby locales or setting off on a long-distance trip.
York station is well-equipped to meet the needs of all travelers. You can purchase and collect your train tickets with ease at the accessible ticket machines located on the main concourse, and the ticket office is open daily, although its hours vary slightly on Sundays. If you're tech-savvy, York station also supports smartcard issuances and validations for convenient access. There's no need to worry about accessibility, as the station boasts step-free access and ramps to all platforms.
Customer assistance is always at hand, with helpful staff available at information points throughout the station. CCTV is in operation for added security, and the station has earned Secure Station Accreditation. Yor wheels are welcome here; cyclists can take advantage of extensive bike storage facilities with over 600 spaces available, including sheltered and CCTV-monitored areas.
Leaving York station is as seamless as arriving. Buses, taxis, and car hire services ensure a smooth transition to your next destination. Taxis are widely available at the rank without prior booking, although early morning or late-night arrivals may require advance arrangements with local operators like Station Taxis. Bus stop E for rail replacement services is conveniently located outside the Principal Hotel.
If you're feeling sporty or eco-friendly, bicycle hire is available from the EuropCar office on Platform 1. Should you prefer four wheels, car hire services like EuropCar and Hertz can be found within the station premises.
York offers an array of travel opportunities, connecting you to some of the UK's most popular destinations. Hop on a train from York to bustling London King's Cross or explore scenic routes like York to Harrogate. Commuters and regular travelers will appreciate the convenience of shorter trips to places like Leeds, Newcastle, or Manchester Victoria. For longer journeys, destinations like Edinburgh and Liverpool Lime Street are directly accessible from York station.
With a variety of shopping outlets, food and drink facilities, and more, York station is not just about catching your train. You'll find everything you need for a comfortable wait, including free Wi-Fi hotspots and ATM facilities on the concourse. Be it a quick coffee or a leisurely read in the heated waiting rooms, York station ensures your transit is as pleasant as possible.
As you plan your next journey, remember that York train station is more than just a stop—it's a hub of convenience, connectivity, and care, awaiting your next adventure.
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
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| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes Accessible machines are available on the main concourse | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | Yes | ||||||
| Smartcard validators | Yes | ||||||
| Information available from staff | Yes - from help point | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Customer information | DepartureScreens ArrivalScreens Announcements | ||||||||
| Staff help available |
| ||||||||
| Customer help points | Yes | ||||||||
| Customer services notes | We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business. This station has Secure Station Accreditation | ||||||||
| Luggage storage | No | ||||||||
| Lost property |
None | ||||||||
| CCTV at the station | Yes |
| Station Accessibility | |||
|---|---|---|---|
| Step-free access | Step free access is available throughout the whole station. This station has step free access to all platforms. This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955. Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to National Rail Museum via platforms 10/11, exit at front of station and around Station Hotel. Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary. | ||
| Ticket barriers and gates | No | ||
| Accessible ticket machines | Yes Accessible machines are available on the main concourse | ||
| Induction loop | Yes | ||
| Ramp for train access | Yes | ||
| Accessible Toilets | Yes | ||
| Waiting rooms |
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms Waiting Room opening hours are at all times that the station is open | ||
| Seating area | Yes | ||
| Wheelchairs available | Yes | ||
| Getting to and from the station | |||
| Accessible taxis here | No | ||
| Impaired mobility set down/pick-up point | Yes | ||
| Accessible spaces | 6 | ||
| Accessible car park equipment | True None | ||
| Staff Help | |||
| Staff help available | |||
| Customer Help Points and Meeting Point | Yes | ||
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. | ||
| Toilets | Yes The Ladies toilets are located in the Main Concourse and in the Waiting Room between Platforms 7 and 9. The Gents toilet is adjacent to Platform 2 and between Platforms 8 and 9. The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a RADAR key. A RADAR key is available from station staff. Toilet opening hours are at all times that the station is open. |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | Yes |
| Waiting rooms |
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms Waiting Room opening hours are at all times that the station is open | ||
|---|---|---|---|
| Seating area | Yes | ||
| 1st Class Lounge | Yes |
| Station Car Park | |||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operator | London North Eastern Railway | ||||||||||||||||
| Car Parking Availability |
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| Spaces | 604 | ||||||||||||||||
| Accessible spaces | 6 | ||||||||||||||||
| Accessible car park equipment | Yes | ||||||||||||||||
| Car park CCTV | No | ||||||||||||||||
| Parking charges |
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| Station Short Stay Car Park | |||||||||||||||||
| Operator | London North Eastern Railway | ||||||||||||||||
| Car Parking Availability | |||||||||||||||||
| Spaces | 30 | ||||||||||||||||
| Accessible spaces | 6 | ||||||||||||||||
| Accessible car park equipment | Yes | ||||||||||||||||
| Car park CCTV | No | ||||||||||||||||
| Parking charges |
| ||||||||||||||||
| Refreshment Facilities | Available Various coffee shops , food outlets, supermarkets and shops available for refreshments and shopping Station concourse |
|---|---|
| ATM Machine | Available Located on concourse |
| Shops | Available |
| Currency Exchange | No |
| Pay Phones | Yes |
|---|---|
| Public Wi-Fi | Available |
| Bicycle Storage | |
|---|---|
| Spaces | 626 80 secure stands. Within station, within car park, and next to the ticket office |
| Type of Storage | Compounds, Stands, Racks, |
| Sheltered | Yes |
| CCTV | Yes |
| Bicycle Hire | |
| Cycle Hire Information | Available Available from EuropCar office on Platform 1. |
Pick Up / Drop Off at Bus Stand E outside the Principal Hotel |
York is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings: Station Taxis 01904 623 332 |
Information to plan your onward journey is available in a printable format here |
Available Available from EuropCar office on Platform 1. |
Available from EuropCar on Platform1 or Hertz next to ladies toilets on Platform 3. |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Edinburgh | London North Eastern Railway | 15:29 | 3 | 16:12 This train has been delayed by a points failure |
| from Blackpool North | Northern | 15:58 | 7 | 16:02 This train has been delayed by a fault with the signalling system earlier today |
| from Newcastle | TransPennine Express | 16:02 | 9 | On time |
| from Manchester Victoria | TransPennine Express | 16:07 | 4 | On time |
| from Leeds | Northern | 16:13 | 11 | On time |
| from Liverpool Lime Street | TransPennine Express | 16:14 | 10 | 16:19 |
| from Redcar Central | TransPennine Express | 16:17 | 3 | 16:24 |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to London Kings Cross | London North Eastern Railway | 15:33 | 3 | 16:13 This train has been delayed by a points failure |
| to London Kings Cross | London North Eastern Railway | 16:02 | 6 | On time |
| to Liverpool Lime Street | TransPennine Express | 16:05 | 9 | On time |
| to Leeds | Northern | 16:08 | 10 | On time |
| to Scarborough | TransPennine Express | 16:10 | 4 | On time |
| to Burley Park | Northern | 16:14 | 8 | On time |
| to Newcastle | TransPennine Express | 16:17 | 10 | 16:20 |
| to Manchester Airport | TransPennine Express | 16:20 | 3 | 16:25 |