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Lumo Tickets

About Lumo

Welcome aboard Lumo, the innovative train service that's making waves across the UK rail sector with its unique blend of affordability, sustainability, and modernity. Launched to shake up the traditional rail travel experience, Lumo is a fresh brand under the management of FirstGroup. It focuses on operating electric-only services, aligning with contemporary environmental standards and making significant strides toward reducing carbon emissions in the transportation sector.

Lumo trains currently operate on the East Coast Main Line, a key arterial route connecting strategically important cities. This service challenges conventional high-speed rail options by offering competitive prices without sacrificing comfort or convenience. Every Lumo train is designed with the passenger at its core, embracing a customer-centric approach that makes rail travel seamless and enjoyable. Lumo's ethos is about delivering an inclusive experience that offers something for everyone whether you're a daily commuter, a business traveler, or a sightseer exploring the UK.

As part of their mission to democratize rail travel, Lumo operates a fleet of state-of-the-art Class 803 high-speed trains that provide a host of modern amenities, ensuring every journey is not just a trip from A to B, but a memorable journey. With an upfront and transparent pricing strategy, Lumo strives to eliminate the complexity traditionally associated with booking rail travel. By actively adopting innovations in technology and service delivery, Lumo positions itself as a forward-thinking choice that redefines what passengers can expect from their rail travel experience.

Looking for affordable Lumo train tickets? Traintickets.com has got you covered. We'll help you explore where Lumo can take you and make it simple as possible to book the cheapest train tickets available for your journey.

What to Expect When Travelling with Lumo

Read on to discover more about the onboard services and amenities you can epxect when travelling by train with Lumo

Traveling with Lumo isn't just about getting to your destination; it's about enjoying the journey. Their Class 803 trains are equipped with spacious, ergonomic seating, offering exceptional comfort for both short and long trips. Notably, Lumo provides a single class of service that maximizes accessibility and equality for all passengers, reflecting its mission to be an inclusive railway choice. Every seat comes equipped with power sockets and USB points, ensuring that your devices stay charged throughout your trip.

One defining characteristic of Lumo is its focus on sustainability. The fleet's all-electric trains contribute significantly to reducing travel carbon footprints. Passengers can connect to free onboard WiFi, supporting both productivity and entertainment needs during journeys. Real-time travel updates are available throughout the trip, helping passengers stay informed and relaxed about their travel.

Passengers can also enjoy Lumo's innovative catering options that accommodate a variety of dietary preferences. The LumoEats service offers a wide selection of pre-ordered meals and snacks, allowing passengers to indulge in delicious treats with the convenience of in-seat delivery. Accessibility has been thoughtfully integrated into the services offered, with facilities to support travelers with reduced mobility, ensuring that all passengers can travel comfortably.

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How can I buy cheap Lumo train tickets?

From booking in Advance, to our FairSplits, here are our tips for you to find the best price for your Lumo journey

Save an average of 61%!

One of the easiest ways to save money on train tickets is to book in advance. The earlier you book your tickets, the cheaper they will be. This is especially true for long-distance journeys. Train companies usually release their tickets up to 12 weeks in advance, so if you know when you're planning to travel, it's a good idea to book your tickets as soon as possible.

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With our FairSplit technology, you can save up to 90% on the cost of train travel.

70% of our customers find a cheaper split ticket fare, saving £25 on average

It may sound complicated, but it's a smart way to save serious money on rail fares. Here at TrainTickets.com we make it quick, simple and easy to buy split tickets that will help keep more cash in your pocket.

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Travelling in a group? We can save you even more!

Unlike other split ticketing sites, you can enter multiple railcards in a single search on traintickets.com. We will find you the best price using all possible combinations of your railcards in conjunction with our split ticketing technology & GroupSave.

Frequently asked questions about Lumo

Travelling with Lumo? Find out everything you need to know before your journey.

How can I purchase Lumo tickets?

You can easily purchase Lumo tickets by visiting traintickets.com, where you can find the best deals and plan your journey.

Do Lumo trains offer WiFi?

Yes, Lumo provides free WiFi on all of their trains, allowing passengers to stay connected during their travels.

What are Lumo's peak hours?

Lumo's peak travel hours typically coincide with common commuting times in the morning and evening. It's always good to check specific times for each route on their timetable to plan accordingly.

Can I bring a bicycle on Lumo services?

Lumo does accommodate bicycles on their services, but spaces are limited, so it's advisable to book a space for your bicycle when purchasing your ticket.

Are pets allowed on Lumo trains?

Yes, Lumo allows small pets to travel on board at no additional charge, provided they are carried in a suitable carrier or on a lead.

How much luggage can I bring on board?

Passengers are generally allowed two large bags and one small item of hand luggage. However, it's essential to check Lumo's specific luggage policy before traveling.

Are there any dining options on Lumo trains?

Lumo offers the LumoEats service, where passengers can pre-order meals and snacks for delivery to their seat. This service caters to various dietary preferences.

What facilities exist for passengers with reduced mobility?

Lumo trains are equipped with features to assist passengers with reduced mobility, including dedicated spaces and accessible toilets, to ensure a comfortable journey for all.

Can I claim compensation if my Lumo service is delayed?

Yes, passengers are eligible for compensation under the Delay Repay scheme, which compensates for delays over a certain duration. Be sure to check Lumo's customer care policy for precise details.

What should I do if I leave an item on a Lumo train?

If you have left an item on a Lumo train, contact their customer service team as soon as possible with details about your journey and the lost item, and they will assist in locating it.

Top Destinations to Visit on Lumo Trains

With Lumo, there are lots of amazing places you can visit by train. To find some inspiration on where to go, check out these highlights!

Find more places to go!

When you travel with Lumo, you're not just choosing speed and convenience; you're also opening the door to explore some of the UK's most vibrant cities. Each destination along the Lumo route offers distinct attractions and experiences.

Edinburgh: Scotland's historic capital is renowned for its stunning architecture, steeped in history and culture. Explore the majestic Edinburgh Castle, stroll down the Royal Mile, or enjoy the numerous festivals that enliven the city year-round.

Newcastle: Known for its iconic Tyne Bridge, Newcastle offers a rich industrial heritage. Discover the BALTIC Centre for Contemporary Art and enjoy the vibrant nightlife that makes the city famous.

London: A global metropolis brimming with culture and excitement. Landmarks such as Buckingham Palace, the Tower of London, and the British Museum await exploration. With something for everyone, London is a city that's always alive with new experiences.

Contact Information

Got a query about an Lumo journey you've booked with us? Get in touch with us or Lumo using the details below..

Which other train companies operate in the UK?

Including Lumo, 28 train companies operate on the National Rail network in total, including: