Westenhanger station
Stone Street
Westenhanger
Kent
TN25 6DE
Westenhanger Station can be found on Stone Street in Westenhanger as shown on the map, and is operated by Southeastern.
Read on for more information about the facilities and help available at Westenhanger Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the serene surroundings of Kent, Westenhanger Train Station serves as a quaint yet vital hub for travelers looking to explore the Southeast of England. Despite its modest size, this station connects you seamlessly to bustling cities, tranquil countryside, and historic landmarks. Whether you're embarking on a day trip or journeying further afield, Westenhanger offers all you need to start your adventure.
Westenhanger is a station that caters primarily to local passengers and those passing through. While there is no ticket office, you can conveniently purchase and collect tickets from the ticket machines available on-site. For passengers requiring assistance, there are induction loops and accessible machines, particularly near the entrance of platform 1.
The station provides a basic level of amenities, with no refreshment facilities, ATMs, or shops, so it's best to plan ahead and bring any necessary items with you. While the station lacks a waiting room, there is ample seating available for your comfort while waiting for the train.
While Westenhanger is unstaffed, assistance is available on the trains themselves, offering a ramp for train access. If you require assistance with mobility, you can book assistance up to two hours before your journey. You'll find help points on the platform to reach the assisted travel team. For those needing step-free access, services to London from platform 1 are accessible, though platform 2 is not. Travelers should make themselves visible to the train staff to ensure assistance is provided when needed.
Whether you're planning to continue your journey by bus or rail, Westenhanger Train Station provides practical solutions. The bus stop located just outside the station makes connecting to local transport straightforward. In cases where rail replacement services are in operation, minibuses typically run between Sandling and Westenhanger. For your convenience, full-size buses can also be arranged and will stop at designated areas nearby.
If you wish to gather more information regarding your onward journey, printable resources are available online here.
Westenhanger serves as a gateway to numerous popular destinations. If you have plans to visit London, frequent services to London St Pancras International and London Bridge are available. Alternatively, explore nearby coastal towns by taking journeys to Folkestone Central and Dover Priory. Other notable connections include Ashford International and Marden (Kent).
While Westenhanger Train Station may not boast all the lavish facilities of a big city terminus, it offers a focused, efficient service tailored to the needs of travelers. With connections spreading across major towns and cities, it stands as a crucial point on your travel map. Whether a daily commuter or an explorer looking to discover new places, Westenhanger provides the perfect setting to begin your journey.
For those interested in exploring more of what the UK has to offer, take the opportunity to purchase tickets in advance, ensuring you get the best rates and a seamless travel experience. Embrace the charm and efficiency of train travel by planning your next trip from Westenhanger.
Ticket Office | |
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Ticket Office Opening hours | There is no ticket office at Westenhanger, but ticket machines are available to collect tickets from. |
Ticket machines | Yes |
Collect tickets bought online | Yes Collect tickets at the ticket machine |
Accessible ticket machines | Yes by entrance to platform 1 |
Induction loop | Yes |
Smartcards | |
Smartcards issued at this station | No |
Smartcard validators | No |
Information available from staff | Yes - from help point | ||
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Customer information | DepartureScreens Announcements | ||
Staff help available |
| ||
Customer help points | Yes | ||
Customer services notes | 0345 322 7021 | ||
Luggage storage | No | ||
Lost property | Southeastern Customer Services | ||
CCTV at the station | Yes |
Station Accessibility | |
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Step-free access | Step free access is available in parts of this station. Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 1 for services to London from the car park. There is no step free access to Platform 2. Step access only via road overbridge for services away from London from platform 2. Unstaffed station. There are no station staff but there are staff to assist on the trains. |
Ticket barriers and gates | No |
Accessible ticket machines | Yes by entrance to platform 1 |
Induction loop | Yes |
Ramp for train access | Yes |
Accessible Toilets | No |
Waiting rooms | There is no waiting room office at Westenhanger |
Seating area | Yes |
Wheelchairs available | No |
Getting to and from the station | |
Accessible taxis here | No |
Impaired mobility set down/pick-up point | No |
Accessible spaces | 1 |
Accessible car park equipment | No |
Staff Help | |
Staff help available | |
Customer Help Points and Meeting Point | Yes |
Helpline | This is an unstaffed station. Ramp for train access and staff to assist, are on the trains and they can only help getting on and off trains . You can now book assistance up to 2 hours before your journey. If you need assistance whether booked or unbooked please ensure you make yourselves visible on the platform so the on train staff can see you. There are also Help points on the platform where you can get in touch with our assisted travel team.We now have a mobile Assistance Team who can be deployed to stations which otherwise have no staff to assist. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further. |
Toilets | No |
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Accessible Toilets | No |
Baby Changing | No |
Waiting rooms | There is no waiting room office at Westenhanger |
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Seating area | Yes |
1st Class Lounge | No |
Station Car Park | |||
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Operator | Southeastern | ||
Car Parking Availability | |||
Spaces | 10 | ||
Accessible spaces | 1 | ||
Accessible car park equipment | No | ||
Car park CCTV | No | ||
Parking charges |
|
Refreshment Facilities | No |
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ATM Machine | No |
Shops | No |
Currency Exchange | No |
Pay Phones | No |
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Public Wi-Fi | No |
Bicycle Storage | |
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Spaces | 0 |
Type of Storage | |
Sheltered | No |
CCTV | No |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
Outside the station entrance. Westehanger is usually served by a minibus between Sandling and Westenhanger. If a full size bus needs to stop at Westenhanger, these will stop at the top of Stone Street. A full size bus will be shown in the Journey Planner as having a destination of Ashford or Dover. |
Information to plan your onward journey is available in a printable format here |
Arriving from | Train | Arrival Time | Platform | Status |
---|---|---|---|---|
from Dover Priory | Southeastern | 14:49 | 1 | On time |
from London Charing Cross | Southeastern | 15:38 | 2 | On time |
from Dover Priory | Southeastern | 15:46 | 1 | On time |
from Ramsgate | Southeastern | 16:16 | 1 | On time |
from London Charing Cross | Southeastern | 16:38 | - | On time |
from Ramsgate | Southeastern | 16:46 | - | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to London Charing Cross | Southeastern | 14:49 | 1 | On time |
to Ramsgate | Southeastern | 15:38 | 2 | On time |
to London Charing Cross | Southeastern | 15:46 | 1 | On time |
to London Charing Cross | Southeastern | 16:16 | 1 | On time |
to Ramsgate | Southeastern | 16:38 | - | On time |
to London Charing Cross | Southeastern | 16:46 | - | On time |