Thetford station
Station Road
Thetford
Norfolk
IP24 1AH
Thetford Station can be found on Station Road in Thetford as shown on the map, and is operated by Greater Anglia.
Read on for more information about the facilities and help available at Thetford Rail Station, connections for onwards travel, and live arrivals and departures information.
Ready to book your travel to Thetford? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*
Nestled within the serene surroundings of Norfolk, Thetford Railway Station offers a charming slice of the British rail experience. Whether you're a seasoned commuter or planning a leisurely journey across the East of England, Thetford acts as a vital hub connecting you to bustling urban centres and quaint countryside escapes alike. Here, we delve into the ins and outs of Thetford station's offerings, helping you make the most of your travel plans.
Thetford train station is equipped to cater to your ticket purchasing needs with its ticket office open every weekday and Saturday from 07:00 to 13:30. Even if the office is closed, ticket machines are available, and they are accessible to assist all travellers, providing the convenience to collect tickets purchased online. The presence of an induction loop ensures that those with hearing impairments can stay informed.
While the station currently lacks on-site dining and shopping options, this shortfall is compensated by its focus on accessibility. Step-free access to Platform 2 is available for journeys towards Ely and Cambridge, while a footpath from Croxton Road ensures access to Platform 1 for services heading to Norwich. The station's bicycle facilities include both sheltered standings and CCTV for added security.
Accessibility is a priority at Thetford Station. It is equipped with ramps for train access, on-hand wheelchairs, and dedicated customer help points. Although accessible toilets are not available, the station strives to support passengers with mobility needs. It’s categorized as a B2 station by the Office of Rail and Road, highlighting its partial accessibility and proactive assistance approaches.
Thetford station provides a well-integrated link to various transport modes, ensuring smooth transitions for your onward journey. Rail replacement bus services, situated in the heart of the station's car park, cater for those times when rail services are disrupted. While car hire services are absent, the station's bike storage and taxi access ensure versatility in travel options.
If you're seeking inspiration for your next rail adventure, Thetford is your gateway to numerous captivating destinations. Hop on a train to experience the historic allure of Norwich or the vibrant academic air of Cambridge. For an uninterrupted link to the capital, head to London King's Cross or London Liverpool Street with convenient services that make city commuting a breeze. Looking to explore further afield? Trains readily connect you to the spirited streets of Manchester Piccadilly or the cultural sites of Sheffield.
If seaside escapes are more your calling, Great Yarmouth and Lowestoft are easily accessible. Alternatively, a short journey to Ipswich or Ely can introduce you to some of England's hidden gems.
Thetford Station is a focal point for those wanting to explore East Anglia, boasting unique features like its proximity to the beautiful Thetford Forest, ideal for outdoor enthusiasts. Since 1844, the station has been part of the UK’s rich rail history, now managed by Greater Anglia, providing reliable services across the region.
Whether you're planning an excursion with friends, a quiet weekend getaway, or your daily commute, Thetford railway station stands ready to be your launch pad. It's time to set your journey in motion and let the rails take you to your next adventure. All aboard!
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||
| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | Yes | ||||||
| Smartcard validators | No | ||||||
| Information available from staff | Yes - from help point Yes - from ticket office | ||||
|---|---|---|---|---|---|
| Customer information | DepartureScreens Announcements | ||||
| Staff help available |
| ||||
| Customer help points | Yes | ||||
| Customer services notes | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. | ||||
| Luggage storage | No | ||||
| Lost property | None | ||||
| CCTV at the station | Yes |
| Station Accessibility | |||||||
|---|---|---|---|---|---|---|---|
| Step-free access | Step free access is available in parts of this station. There is step free access from the carpark to Platform 2 (for trains towards Ely and Cambridge) only, with no step free access from the carpark to Platform 1 (for trains towards Norwich) via the station as there is a stepped footbridge between the platforms. Step free access is available to Platform 1 via a footpath that leads to / from Croxton Road and this is the route that customers with restricted mobility are advised to use, as the other path that leads to / from Station Lane is along an unsurfaced road without a footpath. This station is a category B2 station according to ORR station classification system: https://www.orr.gov.uk/media/10955 Assistance meeting point is at the ticket office (during opening hours), or alternatively on the platform. | ||||||
| Ticket barriers and gates | No | ||||||
| Accessible ticket machines | Yes | ||||||
| Induction loop | Yes | ||||||
| Ramp for train access | Yes | ||||||
| Accessible Toilets | No | ||||||
| Waiting rooms |
The waiting rooms are located in the station buildings and are under the canopy on Platform 1 (for trains towards Norwich), and next to the ticket office on Platform 2 (for trains towards Ely and Cambridge). | ||||||
| Seating area | Yes | ||||||
| Wheelchairs available | Yes | ||||||
| Getting to and from the station | |||||||
| Accessible taxis here | No | ||||||
| Impaired mobility set down/pick-up point | No | ||||||
| Accessible spaces | 2 | ||||||
| Accessible car park equipment | True None | ||||||
| Staff Help | |||||||
| Staff help available |
| ||||||
| Customer Help Points and Meeting Point | Yes | ||||||
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. | ||||||
| Toilets | Yes The female and accessible toilets are located in the station building and are accessed via the waiting room on Platform 1 (for trains towards Norwich). A radar key is not required to access the accessible toilet facility. Male toilets are located on Platform 2 (for trains towards Ely and Cambridge). All toilets at this station are scheduled to be open at the following times: Weekdays (Mon - Fri) 07:00 : 13:00Saturday 07:00 : 13:00Sunday closed |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms |
The waiting rooms are located in the station buildings and are under the canopy on Platform 1 (for trains towards Norwich), and next to the ticket office on Platform 2 (for trains towards Ely and Cambridge). | ||||||
|---|---|---|---|---|---|---|---|
| Seating area | Yes | ||||||
| 1st Class Lounge | No |
| Station Car Park | |||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operator | National Car Parks Ltd | ||||||||||||||||
| Car Parking Availability |
| ||||||||||||||||
| Spaces | 35 | ||||||||||||||||
| Accessible spaces | 2 | ||||||||||||||||
| Accessible car park equipment | Yes | ||||||||||||||||
| Car park CCTV | No | ||||||||||||||||
| Parking charges |
| ||||||||||||||||
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | Yes |
|---|---|
| Public Wi-Fi | Available |
| Bicycle Storage | |
|---|---|
| Spaces | 40 There are ten cycle stands on Platform 1 (for trains towards Norwich), located underneath the footbridge steps. Another ten cycle stands have been temporarily moved from underneath the footbridge steps on Platform 2 (for trains towards Ely and Cambridge) to the opposite end of the same platform, beyond the main station building. |
| Type of Storage | Stands, |
| Sheltered | Yes |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Rail replacement bus services pick up and drop off in the middle of the station car park. |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Norwich | Greater Anglia | 23:12 | 2 | On time |
| from Stansted Airport | Greater Anglia | 23:37 | 1 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Cambridge | Greater Anglia | 23:13 | 2 | On time |
| to Norwich | Greater Anglia | 23:37 | 1 | On time |