Sunderland station
Athenaeum Street
Sunderland
Tyne & Wear
SR1 3HP
Sunderland Station can be found on Athenaeum Street in Sunderland as shown on the map, and is operated by Northern.
Read on for more information about the facilities and help available at Sunderland Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the heart of North East England, Sunderland Train Station serves as a vital transport hub, providing a plethora of services and conveniences for travelers. Whether you are a local commuter or a visitor exploring the scenic beauty of the North East, Sunderland Station is poised to make your journey a smooth and pleasant experience. The station is a key point of departure for an exciting range of destinations, connecting you to major cities and charming locales.
The station is well-equipped with a ticket office open from early morning until the evening, providing flexibility for purchasing and collecting tickets. Ticket machines are available around the clock, and the accessible machines make it easy for all travelers to get their tickets effortlessly. A smartcard facility is also on hand for those frequent travelers looking to streamline their journey.
Travelers who may need assistance will find help readily available at Sunderland Station. Staff are on duty to offer aid throughout most of the day and night, with facilities such as an induction loop in place to aid those with hearing impairments. Although there is no CCTV, customer help is accessible via contact numbers for added support.
Sunderland Train Station boasts comprehensive accessibility with step-free access to all areas, including lifts to each platform. This makes it a Category A station, suitable for all passengers, particularly those with mobility challenges. With waiting rooms not in service, comfort is still maintained with ample seating available throughout. Although there are no accessible toilets, baby-changing facilities are provided to cater to those traveling with young children.
While you'll find essential facilities like refreshment options, the absence of shops means planning ahead is wise. There are no ATM or currency exchange services, so grabbing cash beforehand would be beneficial. Wi-Fi isn't available at the station, ensuring you stay off the grid while traveling or stay entertained through other offline means.
Making onward journeys from Sunderland Station is seamless with its diverse transport links. The station is conveniently located near a taxi rank, making it easy to hail a cab for quick city escapes. For a more economical option, there are several local bus services to choose from. Additionally, the nearby Tyne and Wear Metro station further expands connectivity across the region.
The array of destinations accessible from Sunderland is vast and enticing. Travel directly to bustling hubs like London King's Cross and Manchester Piccadilly link link, or head to the cultural hotspots of Edinburgh link and Leeds link. Have a tranquil trip to the beautiful city of York link, or enjoy a coastal visit to scenic destinations like Hartlepool link and Seaham link.
Sunderland Train Station is more than just a starting point for your travels in the UK; it’s a launching pad to adventure. With comprehensive facilities, accessibility options, and seamless travel links, it creates the perfect balance of convenience and connectivity. Whether you’re heading to a metropolitan marvel or a serene seaside escape, Sunderland offers routes that reflect the diverse essence of the UK. Make sure to organize your ticketing needs in advance to ensure a hassle-free start to your journey!
Ticket Office | |||||||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
Accessible ticket machines | Yes Located on the North Concourse and accepts cash and cards. | ||||||
Induction loop | Yes | ||||||
Smartcards | |||||||
Smartcards issued at this station | Yes | ||||||
Smartcard validators | No |
Information available from staff | If the station is not staffed please use our helpline 08002006060 | ||||||
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Customer information | DepartureScreens Announcements | ||||||
Staff help available |
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Customer help points | No | ||||||
Customer services notes | 08002006060 | ||||||
Luggage storage | No | ||||||
Lost property |
None | ||||||
CCTV at the station | No |
Station Accessibility | |||||||
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Step-free access | Step free access is available throughout the whole station.
Lifts to all platforms for disabled passengers from the North end of the station. Open for all services. To find our more about travelling around this station, please see the 360 map click here | ||||||
Ticket barriers and gates | No | ||||||
Accessible ticket machines | Yes Located on the North Concourse and accepts cash and cards. | ||||||
Induction loop | Yes | ||||||
Ramp for train access | Yes | ||||||
Accessible Toilets | No | ||||||
Waiting rooms | There is no waiting room office at Sunderland | ||||||
Seating area | Yes | ||||||
Wheelchairs available | Yes | ||||||
Getting to and from the station | |||||||
Accessible taxis here | No | ||||||
Impaired mobility set down/pick-up point | No | ||||||
Accessible spaces | None | ||||||
Accessible car park equipment | No | ||||||
Staff Help | |||||||
Staff help available |
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Customer Help Points and Meeting Point | No | ||||||
Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
Toilets | Yes |
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Accessible Toilets | No |
Baby Changing | Yes |
Waiting rooms | There is no waiting room office at Sunderland |
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Seating area | Yes |
1st Class Lounge | No |
Refreshment Facilities | Available |
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ATM Machine | No |
Shops | No |
Currency Exchange | No |
Pay Phones | No |
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Public Wi-Fi | No |
Bicycle Storage | |
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Spaces | 0 |
Type of Storage | Compounds, |
Sheltered | No |
CCTV | No |
Bicycle Hire | |
Cycle Hire Information | Available Not available at this station. |
Pick Up / Drop Off in Fawcett Street, near to the Travel Centre entrance in Athenaeum Street, outside Wilkinsons. |
Taxi rank outside of the station. |
Busline 0871 200 2233 |
Tyne and Wear metro station close to the station. 0191 203 3333 |
Available Not available at this station. |
Arriving from | Train | Arrival Time | Platform | Status |
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Going to | Train | Departure Time | Platform | Status |
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