Stevenage station
Lytton Way
Stevenage
Hertfordshire
SG1 1XT
Stevenage Station can be found on Lytton Way in Stevenage as shown on the map, and is operated by Great Northern.
Read on for more information about the facilities and help available at Stevenage Rail Station, connections for onwards travel, and live arrivals and departures information.
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Located in the vibrant town of Stevenage, just north of London, Stevenage Train Station is a hub of hustle and bustle, offering travelers a gateway to the surrounding Hertfordshire countryside as well as connections to major cities. Whether you're a daily commuter, a weekend wanderer, or someone looking to explore new destinations, Stevenage station is your first step on a new adventure.
Stevenage station has a plethora of facilities designed to make your journey as smooth as possible. The ticket office operates from early morning until late evening, with times varying slightly throughout the week. Frequent travelers will appreciate the convenience of ticket machines, where you can collect pre-purchased tickets or buy new ones. For those requiring more assistance or using a Disabled Persons Railcard, accessible ticket machines are available. Additionally, smartcard validators ensure quick and easy access for those commuting with smartcards.
Travelers looking for peace of mind while on the go will find CCTV security and a selection of shops and refreshment facilities to grab a bite or a quick cuppa before hopping on the train. Although the station lacks a waiting room, there are seating areas available for passengers. Keep in mind, however, that luggage storage is not provided, so plan accordingly.
The station is partially equipped with step-free access, particularly from the main entrance on Lytton Way, making it more accessible to everyone, including passengers with disabilities. A staff-operated ramp is also available for those requiring assistance between train and platform. For any additional help, assistance can be pre-booked or sought upon arrival, with staff usually on hand to offer support throughout the day. It's worth checking the station's step-free access maps beforehand to plan your route through the station.
Stevenage station isn't just about trains. It's seamlessly integrated with other modes of transport. For those needing a taxi, you'll find a rank conveniently located outside the main entrance. Bus services are also accessible, providing onward travel solutions to various local destinations. While rail replacement services might be a rarity, they're adequately catered for, ensuring travel disruptions are minimized.
The station offers riders a diverse array of destinations, thanks to its excellent rail connections. You can easily catch trains to popular spots like London Kings Cross or London St Pancras International, making it a favorite for commuters heading into the city. Local travelers might find the routes to Cambridge or Hitchin equally appealing. If you're looking to explore further, trains are readily available towards Leeds and Peterborough, presenting the perfect opportunity to discover new cities.
For a change of pace, charming towns such as Welwyn Garden City or Letchworth Garden City are just a short ride away. Whether you're planning a day trip or embarking on a longer journey, these destinations offer something for everyone.
With an array of facilities, solid transport links, and a multitude of destinations, Stevenage train station is more than just a passage from point A to point B; it is a springboard for exploration, adventure, and new friendships. So why wait? Dive into the world of train travel today and let Stevenage be your guide through the wonders of Hertfordshire and beyond. Purchase your tickets and get ready to set off on a memorable journey.
| Ticket Office | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||||
| Ticket machines | Yes | ||||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||||
| Accessible ticket machines | Yes All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. | ||||||||
| Induction loop | Yes | ||||||||
| Smartcards | |||||||||
| Smartcards issued at this station | Yes | ||||||||
| Smartcard validators | Yes | ||||||||
| Information available from staff | Yes - from help point Yes - from information point Yes - from ticket office | ||
|---|---|---|---|
| Customer information | DepartureScreens Announcements | ||
| Staff help available |
| ||
| Customer help points | No | ||
| Customer services notes | None | ||
| Luggage storage | No | ||
| Lost property | None | ||
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available in parts of this station. This is a Category B1 station: Step free access to all platforms via main entrance (Lytton Way). Steep ramp access from Leisure Park entrance via long, steep council ramp. The Assistance Meeting Point is by the ticket office. |
| Ticket barriers and gates | Yes |
| Accessible ticket machines | Yes All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. |
| Induction loop | Yes |
| Ramp for train access | Yes A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available between the first and last trains of the day. Alternatively, you can also arrange assistance by:
|
| Accessible Toilets | No |
| Waiting rooms | There is no waiting room office at Stevenage |
| Seating area | Yes |
| Wheelchairs available | Yes |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | Yes Station staff assistance to ground level, subject to staff availability. Cannot be guaranteed |
| Accessible spaces | 2 |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | |
| Customer Help Points and Meeting Point | No |
| Helpline | Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: |
| Toilets | Yes Located within the booking hall. |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Stevenage |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Station Car Park | |||||||
|---|---|---|---|---|---|---|---|
| Operator | APCOA Parking UK | ||||||
| Car Parking Availability |
| ||||||
| Spaces | 17 | ||||||
| Accessible spaces | 2 | ||||||
| Accessible car park equipment | No | ||||||
| Car park CCTV | No | ||||||
| Parking charges | Free car parking available | ||||||
| Railway South Car Park | |||||||
| Operator | Stevenage Borough Council | ||||||
| Car Parking Availability | |||||||
| Spaces | 0 | ||||||
| Accessible spaces | 0 | ||||||
| Accessible car park equipment | No | ||||||
| Car park CCTV | No | ||||||
| Parking charges | Free car parking available | ||||||
| Refreshment Facilities | Available |
|---|---|
| ATM Machine | Available ATM located in station entrance |
| Shops | Available |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | 266 Located in both the short and long term car parks. Cycles are left at owners risk. Abandoned cycles may be removed. |
| Type of Storage | Stands, |
| Sheltered | Yes |
| CCTV | Yes |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Please click the link for details regarding the rail replacement bus location for Great Northern, Thameslink, Lumo, Hull Trains and London North Eastern Railway services: |
Located outside the main entrance. |
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below. |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from London Kings Cross | London North Eastern Railway | 10:27 | 3 | 10:33 This train has been delayed by a speed restriction over defective track |
| from London Kings Cross | Great Northern | 10:38 | 4 | 10:55 This train has been delayed by urgent repairs to the track |
| from Cambridge | Great Northern | 10:38 | 1 | On time |
| from Old Street | Great Northern | 10:43 | 5 | On time |
| from Three Bridges | Thameslink | 10:43 | 4 | 10:52 This train has been delayed by urgent repairs to the track |
| from Peterborough | Thameslink | 10:46 | 1 | On time |
| from London Kings Cross | London North Eastern Railway | 10:54 | 3 | 10:56 |
| from Cambridge | Thameslink | 11:00 | 1 | 11:02 |
| from Brighton | Thameslink | 11:01 | 4 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Lincoln Central | London North Eastern Railway | 10:28 | 3 | 10:34 This train has been delayed by a speed restriction over defective track |
| to Letchworth Garden City | Great Northern | 10:38 | 4 | 10:56 This train has been delayed by urgent repairs to the track |
| to London Kings Cross | Great Northern | 10:39 | 1 | On time |
| to Peterborough | Thameslink | 10:45 | 4 | 10:53 This train has been delayed by urgent repairs to the track |
| to Horsham | Thameslink | 10:47 | 1 | On time |
| to Leeds | London North Eastern Railway | 10:56 | 3 | 10:56 |
| to Moorgate | Great Northern | 11:00 | 5 | On time |
| to Brighton | Thameslink | 11:01 | 1 | 11:03 |
| to Cambridge | Thameslink | 11:02 | 4 | On time |