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About Pontypool & New Inn (PPL) Train Station

Station managed by: Transport for Wales

Pontypool & New Inn station
Station Approach
Pontypool Road
New Inn
Torfaen
NP4 0QX

Pontypool & New Inn Station can be found on Station Approach in Pontypool Road as shown on the map, and is operated by Transport for Wales.

Read on for more information about the facilities and help available at Pontypool & New Inn Rail Station, connections for onwards travel, and live arrivals and departures information.

Ready to book your travel to Pontypool & New Inn? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*

Everything you need to know about Pontypool & New Inn Station

Discovering Pontypool & New Inn Train Station

Pontypool & New Inn train station, located in the picturesque area of Torfaen, South Wales, is a charming station that serves as a gateway to both local and long-distance destinations. Whether you're a commuter, a traveller seeking adventure, or simply someone who enjoys a scenic ride to work, this station might just be the stopover you need on your journey. Set amidst a landscape that blends the past with the present, the station offers a unique blend of accessibility and character.

Facilities and Amenities

Although Pontypool & New Inn may not boast extensive facilities, it does provide essential services for travellers. While there is no ticket office, ticket machines are available for purchasing and collecting tickets. These machines cater to various payment methods, though it's important to note that cash is not accepted. Worried about access and support? The station is equipped with customer help points for immediate assistance at platforms and a help point for more extensive inquiries. Unfortunately, step-free access is limited due to a flight of 24 steps leading to the platforms, so travellers with mobility challenges should plan accordingly.

If you are someone who enjoys cycling, you'll be happy to know there are 14 cycle parking spaces available, spread across two locations for your convenience. However, the station lacks amenities like toilets, waiting rooms, and refreshment facilities. On the security side, there is CCTV monitoring to ensure passenger safety.

Transport Links and Accessibility

Though options are somewhat limited, transport links to and from Pontypool & New Inn station keep it connected to the broader area. A rail replacement bus service is available, and there's a PlusBus option that offers discounted bus travel in Pontypool. Details of these options are accessible via the PlusBus website. Additionally, while bicycle hire is not available directly at the station, bringing your bicycle is made easy with the existing storage facilities.

From Pontypool & New Inn, you can conveniently journey to several popular destinations. Whether it's for business or leisure, travel to Cardiff, iconic for its rich culture and history, is just a short train ride away. Other engaging destinations include Hereford, Newport, and Bristol Temple Meads. You can even plan longer excursions to cities like Birmingham or Manchester. For more travel inspiration, consider visiting Cardiff Bay, Barry Island, or even the vibrant city of Swansea.

A Destination Worth Visiting

Pontypool & New Inn station might not be a grand terminus, but it carries its own charm and utility. Its strategic location in South Wales makes it a practical hub for travellers. Although it lacks some modern conveniences, the station's strengths lie in its simplicity and the efficiency of its core services. Whether it's a day trip to the buzzing streets of Bristol or a leisurely journey through South Wales, Pontypool & New Inn train station serves as your starting point for a memorable adventure.

Finally, remember that travelling by train is not just about reaching your destination; it's about enjoying the journey. With the countryside rolling alongside you and the possibilities before you, board your next train from Pontypool & New Inn and let your adventures begin.

Pontypool & New Inn Station details & facilities

Ticket Office
Ticket Office Opening hoursThere is no ticket office at Pontypool & New Inn, but ticket machines are available to collect tickets from.
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen.

Induction loopYes
Smartcards
Smartcards issued at this stationNo
Smartcard validatorsYes
Information available from staff

Yes - from help point

Customer information

DepartureScreens

ArrivalScreens

Staff help available
Customer help pointsYes
Customer services notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Luggage storageNo
Lost property

Transport for Wales

CCTV at the stationYes
Station Accessibility
Step-free access

Category C.

A flight of 24 steps leads from the station entrance to Platforms 1 (to Hereford) and 2 (to Newport).

Ticket barriers and gatesNo
Accessible ticket machinesYes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen.

Induction loopYes
Ramp for train accessYes
Accessible ToiletsNo
Waiting roomsThere is no waiting room office at Pontypool & New Inn
Seating areaYes
Wheelchairs availableNo
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointNo
Accessible spacesNone
Accessible car park equipmentNo
Staff Help
Staff help available
Customer Help Points and Meeting PointYes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

ToiletsNo
Accessible ToiletsNo
Baby ChangingNo
Waiting roomsThere is no waiting room office at Pontypool & New Inn
Seating areaYes
1st Class LoungeNo
Refreshment FacilitiesNo
ATM MachineNo
ShopsNo
Currency ExchangeNo
Pay PhonesNo
Public Wi-FiNo
Bicycle Storage
Spaces14

Cycle parking is provided in two locations. By the current main station entrance, 3 Sheffield Stands providing for up to 6 bicycles to be parked are located. On the platform, there are 4 Sheffield stands providing for up to 8 bicycles to be parked, are located

Type of StorageStands,
ShelteredNo
CCTVYes
Bicycle Hire
Cycle Hire Information

Available

There are no cycle hire facilities at this station.

Transport Links to and from Pontypool & New Inn Station

All you need to know about Pontypool & New Inn's links with other modes of transport, including local bus services, taxis, care hire & more

The rail replacement bus stop is a local bus top on The Highway at the end of the station access lane.

Buy a Pontypool PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Available

There are no cycle hire facilities at this station.

Live Departures and arrivals from Pontypool & New Inn Station

Want to check the latest departures and arrivals into Pontypool & New Inn station? Find live information for the next trains departing and arriving at the station below.

Arriving fromTrainArrival TimePlatformStatus
from Manchester PiccadillyTransport for Wales17:10217:12 This train has been delayed by a fault on a train earlier
from Cardiff CentralTransport for Wales17:231On time
from Cardiff CentralTransport for Wales17:531On time
from Manchester PiccadillyTransport for Wales18:142On time
from Milford HavenTransport for Wales18:221On time
from HolyheadTransport for Wales18:472On time
Going toTrainDeparture TimePlatformStatus
to Cardiff CentralTransport for Wales17:10217:12 This train has been delayed by a fault on a train earlier
to Manchester PiccadillyTransport for Wales17:241On time
to HolyheadTransport for Wales17:541On time
to CarmarthenTransport for Wales18:142On time
to Manchester PiccadillyTransport for Wales18:221On time
to Cardiff CentralTransport for Wales18:472On time