Pontypool & New Inn station
Station Approach
Pontypool Road
New Inn
Torfaen
NP4 0QX
Pontypool & New Inn Station can be found on Station Approach in Pontypool Road as shown on the map, and is operated by Transport for Wales.
Read on for more information about the facilities and help available at Pontypool & New Inn Rail Station, connections for onwards travel, and live arrivals and departures information.
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Pontypool & New Inn train station, located in the picturesque area of Torfaen, South Wales, is a charming station that serves as a gateway to both local and long-distance destinations. Whether you're a commuter, a traveller seeking adventure, or simply someone who enjoys a scenic ride to work, this station might just be the stopover you need on your journey. Set amidst a landscape that blends the past with the present, the station offers a unique blend of accessibility and character.
Although Pontypool & New Inn may not boast extensive facilities, it does provide essential services for travellers. While there is no ticket office, ticket machines are available for purchasing and collecting tickets. These machines cater to various payment methods, though it's important to note that cash is not accepted. Worried about access and support? The station is equipped with customer help points for immediate assistance at platforms and a help point for more extensive inquiries. Unfortunately, step-free access is limited due to a flight of 24 steps leading to the platforms, so travellers with mobility challenges should plan accordingly.
If you are someone who enjoys cycling, you'll be happy to know there are 14 cycle parking spaces available, spread across two locations for your convenience. However, the station lacks amenities like toilets, waiting rooms, and refreshment facilities. On the security side, there is CCTV monitoring to ensure passenger safety.
Though options are somewhat limited, transport links to and from Pontypool & New Inn station keep it connected to the broader area. A rail replacement bus service is available, and there's a PlusBus option that offers discounted bus travel in Pontypool. Details of these options are accessible via the PlusBus website. Additionally, while bicycle hire is not available directly at the station, bringing your bicycle is made easy with the existing storage facilities.
From Pontypool & New Inn, you can conveniently journey to several popular destinations. Whether it's for business or leisure, travel to Cardiff, iconic for its rich culture and history, is just a short train ride away. Other engaging destinations include Hereford, Newport, and Bristol Temple Meads. You can even plan longer excursions to cities like Birmingham or Manchester. For more travel inspiration, consider visiting Cardiff Bay, Barry Island, or even the vibrant city of Swansea.
Pontypool & New Inn station might not be a grand terminus, but it carries its own charm and utility. Its strategic location in South Wales makes it a practical hub for travellers. Although it lacks some modern conveniences, the station's strengths lie in its simplicity and the efficiency of its core services. Whether it's a day trip to the buzzing streets of Bristol or a leisurely journey through South Wales, Pontypool & New Inn train station serves as your starting point for a memorable adventure.
Finally, remember that travelling by train is not just about reaching your destination; it's about enjoying the journey. With the countryside rolling alongside you and the possibilities before you, board your next train from Pontypool & New Inn and let your adventures begin.
Ticket Office | |
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Ticket Office Opening hours | There is no ticket office at Pontypool & New Inn, but ticket machines are available to collect tickets from. |
Ticket machines | Yes |
Collect tickets bought online | Yes Collect tickets at the ticket machine |
Accessible ticket machines | Yes The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen. |
Induction loop | Yes |
Smartcards | |
Smartcards issued at this station | No |
Smartcard validators | Yes |
Information available from staff | Yes - from help point |
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Customer information | DepartureScreens ArrivalScreens |
Staff help available | |
Customer help points | Yes |
Customer services notes | Contact our Customer Relations team directly via the Transport for Wales Website. |
Luggage storage | No |
Lost property | |
CCTV at the station | Yes |
Station Accessibility | |
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Step-free access | Category C. A flight of 24 steps leads from the station entrance to Platforms 1 (to Hereford) and 2 (to Newport). |
Ticket barriers and gates | No |
Accessible ticket machines | Yes The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen. |
Induction loop | Yes |
Ramp for train access | Yes |
Accessible Toilets | No |
Waiting rooms | There is no waiting room office at Pontypool & New Inn |
Seating area | Yes |
Wheelchairs available | No |
Getting to and from the station | |
Accessible taxis here | No |
Impaired mobility set down/pick-up point | No |
Accessible spaces | None |
Accessible car park equipment | No |
Staff Help | |
Staff help available | |
Customer Help Points and Meeting Point | Yes |
Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
Toilets | No |
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Accessible Toilets | No |
Baby Changing | No |
Waiting rooms | There is no waiting room office at Pontypool & New Inn |
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Seating area | Yes |
1st Class Lounge | No |
Refreshment Facilities | No |
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ATM Machine | No |
Shops | No |
Currency Exchange | No |
Pay Phones | No |
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Public Wi-Fi | No |
Bicycle Storage | |
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Spaces | 14 Cycle parking is provided in two locations. By the current main station entrance, 3 Sheffield Stands providing for up to 6 bicycles to be parked are located. On the platform, there are 4 Sheffield stands providing for up to 8 bicycles to be parked, are located |
Type of Storage | Stands, |
Sheltered | No |
CCTV | Yes |
Bicycle Hire | |
Cycle Hire Information | Available There are no cycle hire facilities at this station. |
The rail replacement bus stop is a local bus top on The Highway at the end of the station access lane. |
Buy a Pontypool PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info |
Available There are no cycle hire facilities at this station. |
Arriving from | Train | Arrival Time | Platform | Status |
---|---|---|---|---|
from Manchester Piccadilly | Transport for Wales | 17:10 | 2 | 17:12 This train has been delayed by a fault on a train earlier |
from Cardiff Central | Transport for Wales | 17:23 | 1 | On time |
from Cardiff Central | Transport for Wales | 17:53 | 1 | On time |
from Manchester Piccadilly | Transport for Wales | 18:14 | 2 | On time |
from Milford Haven | Transport for Wales | 18:22 | 1 | On time |
from Holyhead | Transport for Wales | 18:47 | 2 | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to Cardiff Central | Transport for Wales | 17:10 | 2 | 17:12 This train has been delayed by a fault on a train earlier |
to Manchester Piccadilly | Transport for Wales | 17:24 | 1 | On time |
to Holyhead | Transport for Wales | 17:54 | 1 | On time |
to Carmarthen | Transport for Wales | 18:14 | 2 | On time |
to Manchester Piccadilly | Transport for Wales | 18:22 | 1 | On time |
to Cardiff Central | Transport for Wales | 18:47 | 2 | On time |