Pluckley station
Station Road
Pluckley
Kent
TN27 0RT
Pluckley Station can be found on Station Road in Pluckley as shown on the map, and is operated by Southeastern.
Read on for more information about the facilities and help available at Pluckley Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the picturesque heartland of Kent, Pluckley Train Station serves as a charming hub for travelers exploring the lush landscapes or embarking on journeys to bustling cityscapes. Whether you're a local resident commuting to work or a visitor drawn to the allure of the countryside, Pluckley offers a mix of serenity and connectivity. The station, while modest in its offerings, is a vital link for those looking to travel across the region and beyond, including popular routes to London and major Kent destinations.
Pluckley Station, managed by Southeastern, provides essential facilities for travelers. The Ticket Office operates weekdays from 06:10 to 10:40, ensuring you can purchase your tickets ahead of time. If you are collecting tickets purchased online, they are accessible at the ticket machines located by the entrance to platform two. An added convenience is the induction loop system, catering to passengers with hearing impairments, ensuring a seamless travel experience.
For those in need of assistance, Pluckley Station provides help through customer help points, available throughout operational hours. Though staff presence aligns with ticket office hours, assistance is seamlessly extended beyond these times through mobile teams and on-train personnel. While there is no waiting room available, there is a seating area to ensure a comfortable wait. For those arriving by car, the station offers a 50-space car park under APCOA Parking, with designated accessible spaces available.
Pluckley offers convenient onward travel options. For those relying on bus services, the station car park serves as the stop for rail replacement services. More detailed information on local bus services is available "here. While taxis and car hire are not stationed here, alternative transport can be arranged to nearby stations if required.
Accessibility at Pluckley is notable, though limited. Step-free access is available to platform 2 for services away from London. However, passengers will need to navigate steps via a footbridge to reach Platform 1 for trains heading towards London, with no step-free interchange between platforms. Despite this, the station staff offers ramp services to board trains and are available for assistance, especially beneficial for passengers requiring mobility support.
Pluckley is not just a starting point, but a gateway to numerous exciting destinations. Those heading to the heart of the city can conveniently travel to iconic spots such as London Bridge and London Charing Cross. Alternatively, you can delve further into Kent with journeys to quaint locales like Canterbury West and Folkestone Central, each offering unique attractions and cultural heritage.
The station also connects travelers with high-speed routes to Ashford International and London St Pancras International, perfect for fast onward connections, including Eurostar services for a seamless journey to Europe.
With its strategic yet quaint placement, Pluckley Train Station serves as a charming linchpin of convenience for those journeying within and beyond Kent. Whether you're planning a quick getaway to the city or a peaceful retreat within the English countryside, Pluckley offers diverse travel options. As you plan your journey, tickets can be easily purchased and collected at the station, making Pluckley your hassle-free starting point for exploration.
Whether it's historical sites, cosmopolitan adventures, or serene countryside you're after, Pluckley Train Station is your gateway to it all. Start your travel narrative here, and let new experiences unfold as you embark on your journey.
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
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| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes by entrance to platform 2 | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | Yes | ||||||
| Smartcard validators | No | ||||||
| Information available from staff | Yes - from help point | ||||||
|---|---|---|---|---|---|---|---|
| Customer information | DepartureScreens Announcements | ||||||
| Staff help available |
| ||||||
| Customer help points | Yes | ||||||
| Customer services notes | 0345 322 7021 | ||||||
| Luggage storage | No | ||||||
| Lost property | Southeastern Customer Services | ||||||
| CCTV at the station | Yes |
| Station Accessibility | |||
|---|---|---|---|
| Step-free access | Step free access is available in parts of this station. Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 2 for services away from London from main entrance. There is no step free access to Platform 1. Stepped access only via station footbridge to platform 1 for services towards London No step free interchange between platforms. | ||
| Ticket barriers and gates | No | ||
| Accessible ticket machines | Yes by entrance to platform 2 | ||
| Induction loop | Yes | ||
| Ramp for train access | Yes | ||
| Accessible Toilets | No | ||
| Waiting rooms | There is no waiting room office at Pluckley | ||
| Seating area | Yes | ||
| Wheelchairs available | No | ||
| Getting to and from the station | |||
| Accessible taxis here | No | ||
| Impaired mobility set down/pick-up point | Yes | ||
| Accessible spaces | 3 | ||
| Accessible car park equipment | No | ||
| Staff Help | |||
| Staff help available |
| ||
| Customer Help Points and Meeting Point | Yes | ||
| Helpline | Assistance navigating through the station and getting on and off trains (by ramp if required - although only limited step free access at this station ) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. There are staff on all the trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you.Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we now have a mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further. | ||
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Pluckley |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Station Car Park | |||||||||||||||||||||
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| Operator | APCOA Parking | ||||||||||||||||||||
| Car Parking Availability |
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| Spaces | 50 | ||||||||||||||||||||
| Accessible spaces | 3 | ||||||||||||||||||||
| Accessible car park equipment | No | ||||||||||||||||||||
| Car park CCTV | Yes | ||||||||||||||||||||
| Parking charges |
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| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | 10 You may leave your cycle in the rack provided however you do so at your own risk. |
| Type of Storage | Racks, Lockers, |
| Sheltered | Yes |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Bus stop in station car park, via the exit on platform 2. |
Information to plan your onward journey is available in a printable format here |
| Arriving from | Train | Arrival Time | Platform | Status |
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| Going to | Train | Departure Time | Platform | Status |
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