Peterborough station
Station Road
Peterborough
Cambridgeshire
PE1 1QL
Peterborough Station can be found on Station Road in Peterborough as shown on the map, and is operated by LNER.
Read on for more information about the facilities and help available at Peterborough Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the vibrant city of Peterborough, this bustling train station serves as a key transport hub offering seamless connections across the UK. Whether you're embarking on a cross-country adventure or a short trip to a neighboring town, Peterborough station stands ready to facilitate your journey with top-notch facilities and efficient travel services. Offering a blend of modern amenities and friendly support, it's a station designed with travelers in mind whether you're a frequent commuter or an occasional traveler.
Peterborough train station is well-equipped to handle the needs of today's travelers. The ticket office is open daily from 6:00 AM to 8:00 PM on weekdays and Saturdays, and from 8:00 AM to 8:00 PM on Sundays. Ticket machines are available for purchasing and collecting tickets, including accessible machines for everyone to use. The station is committed to accessibility with features like step-free access to all seven platforms, accessible toilets and seating, and staff assistance available throughout operational hours. The station also boasts heated waiting rooms, an induction loop, and a RNIB Map for All to aid visually impaired passengers.
Passengers can enjoy a variety of refreshment options with numerous coffee shops and cafés. For a touch of convenience, ATMs and shops are located within the station vicinity. Although public Wi-Fi isn't available, you can easily access payphones if needed.
Peterborough station is not just about trains. There are ample onward travel options, making it easy to reach your final destination. Taxis are readily available at the station entrance, with a private hire firm on-site for added convenience. Those seeking eco-friendly travel have access to Brompton Dock bicycle hire. Local bus services complement rail services, providing passengers flexible connectivity options. For rail disruptions, replacement services depart directly from the main entrance, ensuring minimal inconvenience.
From Peterborough, journeys to major cities and destinations are within easy reach. A direct train to London Kings Cross is a popular choice for those heading to the capital. Whether you're visiting Cambridge for its prestigious university and stunning architecture or heading to York for a slice of history, the station offers a seamless start to your trip. Other notable connections include routes to Birmingham, Edinburgh, and Stansted Airport, providing both regional and national reach.
Peterborough train station exemplifies convenience and accessibility, embodying what a modern transportation hub should be. With its comprehensive services, attentive staff, and a wide range of travel connections, it is well-prepared to cater to the diverse needs of its travelers. Whether you're taking the train to Nottingham for a day trip or journeying further afield to Newcastle upon Tyne, Peterborough station ensures your journey is hassle-free and enjoyable. Consider booking your tickets today and let the adventures begin from Peterborough station!
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
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| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | Yes | ||||||
| Smartcard validators | Yes | ||||||
| Information available from staff | Yes - from help point | ||||
|---|---|---|---|---|---|
| Customer information | DepartureScreens ArrivalScreens Announcements | ||||
| Staff help available |
| ||||
| Customer help points | No | ||||
| Customer services notes | We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business. This station has Secure Station Accreditation | ||||
| Luggage storage | No | ||||
| Lost property |
None | ||||
| CCTV at the station | Yes |
| Station Accessibility | |||||
|---|---|---|---|---|---|
| Step-free access | Step free access is available throughout the whole station. This station has step free access to all platforms. This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955. Steps and lifts are available for access to all 7 platforms. Ticket Office and Car Park are step free. Peterborough has a RNIB Map for All located outside the main entrance to the right of the doors. Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary. | ||||
| Ticket barriers and gates | Yes | ||||
| Accessible ticket machines | Yes | ||||
| Induction loop | Yes | ||||
| Ramp for train access | Yes | ||||
| Accessible Toilets | Yes | ||||
| Waiting rooms | This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms Waiting Room opening hours are at all times that the station is open | ||||
| Seating area | Yes | ||||
| Wheelchairs available | Yes | ||||
| Getting to and from the station | |||||
| Accessible taxis here | No | ||||
| Impaired mobility set down/pick-up point | Yes | ||||
| Accessible spaces | None | ||||
| Accessible car park equipment | No | ||||
| Staff Help | |||||
| Staff help available |
| ||||
| Customer Help Points and Meeting Point | No | ||||
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. | ||||
| Toilets | Yes The toilets are located on Platform 1 and between Platforms 4 and 5. The National key toilets are located on Platforms 1 ; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Services Office on Platform 1. Toilet opening hours are at all times that the station is open. |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | Yes |
| Waiting rooms | This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms Waiting Room opening hours are at all times that the station is open |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | Yes |
| Main station | |||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operator | London North Eastern Railway | ||||||||||||||||||
| Car Parking Availability | |||||||||||||||||||
| Spaces | 731 | ||||||||||||||||||
| Accessible spaces | 0 | ||||||||||||||||||
| Accessible car park equipment | No | ||||||||||||||||||
| Car park CCTV | No | ||||||||||||||||||
| Parking charges |
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| Mayor's Walk Car Park | |||||||||||||||||||
| Operator | London North Eastern Railway | ||||||||||||||||||
| Car Parking Availability | |||||||||||||||||||
| Spaces | 262 | ||||||||||||||||||
| Accessible spaces | 0 | ||||||||||||||||||
| Accessible car park equipment | No | ||||||||||||||||||
| Car park CCTV | No | ||||||||||||||||||
| Parking charges |
| ||||||||||||||||||
| Spittle Bank | |||||||||||||||||||
| Operator | None | ||||||||||||||||||
| Car Parking Availability | |||||||||||||||||||
| Spaces | 193 | ||||||||||||||||||
| Accessible spaces | 0 | ||||||||||||||||||
| Accessible car park equipment | No | ||||||||||||||||||
| Car park CCTV | No | ||||||||||||||||||
| Parking charges |
| ||||||||||||||||||
| Refreshment Facilities | Available Various coffee shops and café's available for refreshments |
|---|---|
| ATM Machine | Available |
| Shops | Available |
| Currency Exchange | No |
| Pay Phones | Yes |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | 458 Alongside station entrance and adjacent to BTP office |
| Type of Storage | Stands, Racks, |
| Sheltered | Yes |
| CCTV | Yes |
| Bicycle Hire | |
| Cycle Hire Information | Available Brompton Dock 0208 232 3931 |
Rail Replacement Coaches leave from the station entrance. |
Taxis are available, whilst services run, there is also a private hire firm situated at the station. Peterborough Taxis: 01733 777 000 |
Information to plan your onward journey is available in a printable format here |
Available Brompton Dock 0208 232 3931 |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Cambridge | CrossCountry | 06:07 | 7 | On time |
| from York | London North Eastern Railway | 06:09 | 3 | On time |
| from Nottingham | East Midlands Railway | 06:25 | 1B | 06:38 This train has been delayed by earlier engineering works not being finished on time |
| from Nottingham | East Midlands Railway | 06:21 | 6 | On time |
| from London Kings Cross | Thameslink | 06:27 | 5 | 06:45 This train has been delayed by urgent repairs to the railway |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Horsham | Thameslink | 05:54 | 1 | On time |
| to London Kings Cross | Great Northern | 06:05 | 2 | On time |
| to Birmingham New Street | CrossCountry | 06:10 | 7 | On time |
| to London Kings Cross | London North Eastern Railway | 06:10 | 3 | On time |
| to Horsham | Thameslink | 06:23 | 2 | On time |
| to Norwich | East Midlands Railway | 06:27 | 6 | On time |
| to Lincoln Central | East Midlands Railway | 06:32 | 1B | 06:41 This train has been delayed by earlier engineering works not being finished on time |
| to London Kings Cross | Great Northern | 06:35 | 3 | On time |