New Eltham station
Station Approach
off Footscray Road
New Eltham
Greater London
SE9 2AB
New Eltham Station can be found on Station Approach in off Footscray Road as shown on the map, and is operated by Southeastern.
Read on for more information about the facilities and help available at New Eltham Rail Station, connections for onwards travel, and live arrivals and departures information.
Ready to book your travel to New Eltham? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*
New Eltham train station, nestled in the suburban heart of the Royal Borough of Greenwich, is a hub of travel and connection for both local commuters and weekend adventurers. Whether you're a seasoned traveler or planning a leisurely day out, this station serves as a gateway to various popular London destinations and beyond.
New Eltham station is equipped with a ticket office open from 06:40 to 20:00 on weekdays and Saturdays, with slightly reduced hours on Sundays, from 08:10 to 15:40. For those who prefer the convenience of ticket machines, there are two accessible vending machines on the station forecourt where online ticket collections are also available. The station proudly supports modern travel card options, with smartcard issuances and validators on-site.
Accessibility is a priority at New Eltham station. You'll find step-free access to Platform 1 via the main entrance, and lifts to Platform 2. Assistance is available during staffing hours, and there is a provision for the deployment of a mobile Assistance Team if required. Their helpful staff and information points, complemented by CCTV security, ensure your journey begins smoothly and securely. While the station lacks waiting rooms, there are seating areas available for your comfort.
Start your journey with a fresh brew from the coffee kiosk or vending machines, conveniently located on the platform. Need to grab some cash? There’s an ATM at the station for last-minute essentials. While there isn’t a public Wi-Fi service, there are payphones available if you need to contact someone during your travels.
The car park operated by APCOA Parking is open 24 hours, providing 115 spaces with six dedicated accessible spots. Charges vary for daily, weekly, and other term parking. While there are no cycle hire facilities, the station offers 46 spaces for bicycle storage.
New Eltham also functions as a transport nexus beyond the rails. You can find rail replacement services towards Dartford and Hither Green, with respective stops outside Ladbrokes and the Co-Op on Footscray Road. Planning to continue your journey by bus? Detailed resources, including a downloadable poster, are available for onward travel planning.
If adventure calls, New Eltham provides numerous travel opportunities to some of London's most visited sites. Hop on the train for a quick journey to iconic destinations such as London Bridge, Charing Cross, or the ever-bustling Victoria. For those on a cultural exploration, a trip to Cannon Street or Blackfriars can offer a wealth of historical architecture and exquisite dining experiences.
New Eltham train station isn't just a place to catch a train; it's a starting point for your journey and a connection to a broader network of travel possibilities. Whether you're joining the hustle of the city or retreating back home, this station provides a blend of convenience, accessibility, and essential amenities. Plan your next trip with ease and open the door to countless adventures—all starting from New Eltham.
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||
| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes There are two Ticket Vending Machine's on the station forecourt | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | Yes | ||||||
| Smartcard validators | Yes | ||||||
| Information available from staff | Yes - from help point | ||||||
|---|---|---|---|---|---|---|---|
| Customer information | DepartureScreens Announcements | ||||||
| Staff help available |
| ||||||
| Customer help points | Yes | ||||||
| Customer services notes | This station has Secure station accreditation - For more information contact 0345 322 7021 | ||||||
| Luggage storage | No | ||||||
| Lost property | Southeastern Customer Services | ||||||
| CCTV at the station | Yes |
| Station Accessibility | |||||||
|---|---|---|---|---|---|---|---|
| Step-free access | Step free access is available in parts of this station. Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to Platform 1 via main entrance. Step free access to Platform 2 via lift. Step access to platform 2 via footbridge or side entrance from Footscray Road. | ||||||
| Ticket barriers and gates | Yes | ||||||
| Accessible ticket machines | Yes There are two Ticket Vending Machine's on the station forecourt | ||||||
| Induction loop | Yes | ||||||
| Ramp for train access | Yes | ||||||
| Accessible Toilets | Yes | ||||||
| Waiting rooms | There is no waiting room office at New Eltham | ||||||
| Seating area | Yes | ||||||
| Wheelchairs available | Yes | ||||||
| Getting to and from the station | |||||||
| Accessible taxis here | No | ||||||
| Impaired mobility set down/pick-up point | Yes | ||||||
| Accessible spaces | 6 | ||||||
| Accessible car park equipment | No | ||||||
| Staff Help | |||||||
| Staff help available |
| ||||||
| Customer Help Points and Meeting Point | Yes | ||||||
| Helpline | Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further. | ||||||
| Toilets | Yes Platform 1- Available during staffing hours |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at New Eltham |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Station Car Park | |||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operator | APCOA Parking | ||||||||||||||||||
| Car Parking Availability |
| ||||||||||||||||||
| Spaces | 115 | ||||||||||||||||||
| Accessible spaces | 6 | ||||||||||||||||||
| Accessible car park equipment | No | ||||||||||||||||||
| Car park CCTV | Yes | ||||||||||||||||||
| Parking charges |
| ||||||||||||||||||
| Refreshment Facilities | Available Coffee kiosk and Selecta vending machine |
|---|---|
| ATM Machine | Available |
| Shops | Available |
| Currency Exchange | No |
| Pay Phones | Yes |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | 46 You may leave your cycle in the rack provided however you do so at your own risk. upside platform |
| Type of Storage | Stands, |
| Sheltered | Yes |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
|
Information to plan your onward journey is available in a printable format here |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from London Charing Cross | Southeastern | 05:51 | 2 | On time |
| from Dartford | Southeastern | 05:51 | 1 | On time |
| from Gravesend | Southeastern | 06:07 | 1 | On time |
| from Crayford | Southeastern | 06:11 | 1 | On time |
| from Dartford | Southeastern | 06:21 | 1 | On time |
| from London Charing Cross | Southeastern | 06:22 | 2 | On time |
| from Gravesend | Southeastern | 06:37 | - | On time |
| from London Charing Cross | Southeastern | 06:38 | - | On time |
| from Crayford | Southeastern | 06:46 | - | On time |
| from London Charing Cross | Southeastern | 06:49 | - | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Gravesend | Southeastern | 05:51 | 2 | On time |
| to London Charing Cross | Southeastern | 05:51 | 1 | On time |
| to London Charing Cross | Southeastern | 06:07 | 1 | On time |
| to London Cannon Street | Southeastern | 06:12 | 1 | On time |
| to London Charing Cross | Southeastern | 06:21 | 1 | On time |
| to Gravesend | Southeastern | 06:22 | 2 | On time |
| to London Charing Cross | Southeastern | 06:37 | - | On time |
| to Slade Green | Southeastern | 06:39 | - | On time |
| to London Cannon Street | Southeastern | 06:46 | - | On time |
| to Gravesend | Southeastern | 06:50 | - | On time |