Hertford East station
Mill Road
Hertford
Hertfordshire
SG14 1SB
Hertford East Station can be found on Mill Road in Hertford as shown on the map, and is operated by Greater Anglia.
Read on for more information about the facilities and help available at Hertford East Rail Station, connections for onwards travel, and live arrivals and departures information.
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Located in the historic county town of Hertford, Hertford East train station serves as a gateway to both local charm and bustling city life. Whether you're a commuter, a day-tripper, or an explorer venturing further afield, this station is your starting point for many adventures. The station also offers adequate facilities that make traveling a breeze.
Hertford East train station offers a range of facilities to ensure a smooth journey, starting with ticketing options that are easy and accessible. The ticket office is open during the weekdays from 07:15 to 18:00, while on Saturdays it's open from 07:40 to 14:30. While there isn't a service on Sundays, you can still buy tickets through the available ticket machines or by collecting pre-booked tickets from the accessible machines, complete with induction loops for those with hearing impairments.
Accessibility at Hertford East is a top-notch priority. The station is rated as a category A station, meaning it provides step-free access throughout. This includes easy ramp access to trains along with accessible toilets. Although there are no waiting rooms, seating options are available on the station concourse; refreshments can also be found via a vending machine and a nearby coffee shop, with a Tesco located just across the road for last-minute purchases.
The car park, managed by National Car Parks Ltd, is open all week with 17 parking spaces including one accessible space. Charges apply, including a daily rate of £6.30 and a variety of season ticket options for frequent travelers.
Hertford East doesn’t leave you stranded when it comes to onward travel. There's a taxi kiosk in the booking hall for quick rides, and the station participates in the PlusBus scheme—a convenient option for integrating train and bus travel with one ticket. In case of service disruptions, replacement buses stop right across the station entrance, ensuring you're never left stranded.
From the heart of Hertfordshire, Hertford East offers direct train routes to popular destinations. Among these, the journey from Hertford East to London Liverpool Street allows for fast access into central London, perfect for work or a day of leisure. Alternatively, venture to Stratford, home of the Queen Elizabeth Olympic Park, or enjoy local jaunts to destinations like Ware or Rye House. Each trip opens a door to new experiences.
Hertford East train station stands as a pillar of accessibility and convenience within the UK rail network. Whether you’re planning a quick commute or an extensive exploration, the station ensures a smooth start to your journey. With facilities designed for comfort and connectivity, along with popular travel destinations, Hertford East station is ready to meet both your everyday and adventurous needs. Plan your trip today and let Hertford East be the starting point for your next rail journey.
Don't forget to purchase your tickets online to save time and ensure a smooth travel experience. Happy traveling!
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||
| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | Yes | ||||||
| Smartcard validators | Yes | ||||||
| Information available from staff | Yes - from help point | ||||||
|---|---|---|---|---|---|---|---|
| Customer information | DepartureScreens | ||||||
| Staff help available |
| ||||||
| Customer help points | Yes | ||||||
| Customer services notes | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. | ||||||
| Luggage storage | No | ||||||
| Lost property | None | ||||||
| CCTV at the station | Yes |
| Station Accessibility | |||||
|---|---|---|---|---|---|
| Step-free access | Step free access is available throughout the whole station. This station has step free access to all platforms. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. | ||||
| Ticket barriers and gates | No | ||||
| Accessible ticket machines | Yes | ||||
| Induction loop | Yes | ||||
| Ramp for train access | Yes | ||||
| Accessible Toilets | Yes | ||||
| Waiting rooms | There is no waiting room office at Hertford East | ||||
| Seating area | Yes | ||||
| Wheelchairs available | No | ||||
| Getting to and from the station | |||||
| Accessible taxis here | No | ||||
| Impaired mobility set down/pick-up point | No | ||||
| Accessible spaces | 1 | ||||
| Accessible car park equipment | True None | ||||
| Staff Help | |||||
| Staff help available |
| ||||
| Customer Help Points and Meeting Point | Yes | ||||
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. | ||||
| Toilets | No |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Hertford East |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Station Car Park | |||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operator | National Car Parks Ltd | ||||||||||||||||
| Car Parking Availability |
| ||||||||||||||||
| Spaces | 17 | ||||||||||||||||
| Accessible spaces | 1 | ||||||||||||||||
| Accessible car park equipment | Yes | ||||||||||||||||
| Car park CCTV | No | ||||||||||||||||
| Parking charges |
| ||||||||||||||||
| Refreshment Facilities | Available Coffee Shop, and vending machine |
|---|---|
| ATM Machine | No |
| Shops | Available Tesco over the road |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | Available |
| Bicycle Storage | |
|---|---|
| Spaces | 30 Station concourse |
| Type of Storage | Stands, Racks, |
| Sheltered | No |
| CCTV | Yes |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Replacement transport stop opposite the station entrance |
Taxi kiosk in booking hall |
Hertford is a PlusBus location (http://www.plusbus.info/pdfs/PB 604.pdf "Hertford PlusBus Map") to see the PlusBus map |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from London Liverpool Street | Greater Anglia | 21:01 | 2 | On time |
| from London Liverpool Street | Greater Anglia | 21:31 | 2 | On time |
| from London Liverpool Street | Greater Anglia | 22:01 | 2 | On time |
| from London Liverpool Street | Greater Anglia | 22:31 | 2 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to London Liverpool Street | Greater Anglia | 21:09 | 2 | On time |
| to London Liverpool Street | Greater Anglia | 21:39 | 2 | On time |
| to London Liverpool Street | Greater Anglia | 22:09 | 2 | On time |
| to London Liverpool Street | Greater Anglia | 22:39 | 2 | On time |