Ham Street station
Station Approach, Ashford Road
Ham Street
Kent
TN26 2DU
Ham Street Station can be found on Station Approach, Ashford Road in Ham Street as shown on the map, and is operated by Southern.
Read on for more information about the facilities and help available at Ham Street Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the picturesque village of Hamstreet in Kent, Ham Street Train Station is a quaint and efficient hub connecting travelers to a variety of destinations. Whether you're a local resident or a curious traveler, you’ll find this station a gateway to both serene English countryside and bustling cityscapes. Discover more about the facilities and travel options available to plan your journey seamlessly.
Ham Street Station offers essential services to ensure a comfortable journey for all its passengers. The ticket office is open from Monday to Saturday, from 05:55 to 12:30, providing ample opportunity to buy or collect pre-purchased tickets. For those who need assistance, staff help is available during ticket office hours, and the station is equipped with a help point on the platforms.
Accessibility is a key focus at Ham Street Station. It boasts step-free access throughout, making traveling convenient for everyone. Southern ticket machines are equipped to sell tickets at discounted rates for those with a Disabled Persons Railcard, ensuring inclusivity. However, be sure to check the station map or the 'step free access' section for ease of planning your visit.
While the station doesn't offer refreshment facilities, shopping, or Wi-Fi, it provides ten cycle storage spaces and free car parking with spaces available 24 hours a day—ideal for those who prefer to drive or cycle to the station. There are no accessible restrooms, but there are public toilets available for use.
Conveniently situated, Ham Street Station connects seamlessly with various transport modes. While there's no direct bus service from the station, information is updated regularly, allowing passengers to plan their onward journeys efficiently. A dedicated rail replacement service also maintains continuity of travel during planned rail works, ensuring that your travel plans are minimally disrupted.
From this charming station, travelers find themselves with a wealth of options for travel. Busy terminals such as Ashford International and London St Pancras International are just a train ride away—perfect for onward travel or a day trip. For those in search of cultural heritage and scenic locales, stations like Canterbury West, Rye (Sussex), and Hastings offer a glimpse into historic architecture and coastal beauty.
For the adventurous at heart, routes to cities such as Brighton and Gatwick Airport expand the horizons of possibilities, while nature lovers might prefer the peaceful influence of areas like Bexhill.
Ham Street Train Station serves as a humble yet crucial junction for those traversing through Kent and beyond. Whether you're embarking on a daily commute or a leisurely journey, it provides essential services and connections to numerous destinations. Always check online for ticket availability and consider booking in advance to take advantage of any discounts. Happy travels as you explore the myriad destinations accessible from Ham Street Station!
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||
| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | Yes | ||||||
| Smartcard validators | Yes | ||||||
| Information available from staff | Yes - from help point | ||||||
|---|---|---|---|---|---|---|---|
| Customer information | DepartureScreens Announcements | ||||||
| Staff help available |
| ||||||
| Customer help points | Yes | ||||||
| Customer services notes | Assistance can be provided via the help points, located on the platforms, at all times of the day. | ||||||
| Luggage storage | No | ||||||
| Lost property | Southern | ||||||
| CCTV at the station | Yes |
| Station Accessibility | |||||
|---|---|---|---|---|---|
| Step-free access | Step free access is available throughout the whole station. This is a Category A station: This station has step-free access to all platforms. The Assistance Meeting Point is at the side of the station opposite the lift. | ||||
| Ticket barriers and gates | No | ||||
| Accessible ticket machines | Yes All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. | ||||
| Induction loop | Yes | ||||
| Ramp for train access | Yes A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed. Also, some trains have on board staff who are trained to step onto the platform when the train arrives, so they can provide assistance on and off the train. You can also arrange assistance by:
| ||||
| Accessible Toilets | No | ||||
| Waiting rooms | There is no waiting room office at Ham Street | ||||
| Seating area | Yes | ||||
| Wheelchairs available | No | ||||
| Getting to and from the station | |||||
| Accessible taxis here | No | ||||
| Impaired mobility set down/pick-up point | Yes Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station | ||||
| Accessible spaces | 1 | ||||
| Accessible car park equipment | No | ||||
| Staff Help | |||||
| Staff help available |
| ||||
| Customer Help Points and Meeting Point | Yes | ||||
| Helpline | Assistance can be pre booked up to two hours before departure by contacting Assisted Travel. If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival. Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: | ||||
| Toilets | Yes |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Ham Street |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Station Car Park | |||
|---|---|---|---|
| Operator | APCOA Parking UK | ||
| Car Parking Availability |
| ||
| Spaces | 20 | ||
| Accessible spaces | 1 | ||
| Accessible car park equipment | No | ||
| Car park CCTV | No | ||
| Parking charges | Free car parking available | ||
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | 10 Located outside the front of the station. Cycles are left at owners risk. Abandoned cycles may be removed. |
| Type of Storage | Stands, |
| Sheltered | No |
| CCTV | Yes |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Please click the link for details regarding the rail replacement bus location. |
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below. |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Eastbourne | Southern | 20:02 | 1 | On time |
| from Ashford International | Southern | 20:32 | 2 | On time |
| from Eastbourne | Southern | 21:02 | 1 | On time |
| from Ashford International | Southern | 21:32 | 2 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Ashford International | Southern | 20:02 | 1 | On time |
| to Eastbourne | Southern | 20:32 | 2 | On time |
| to Ashford International | Southern | 21:02 | 1 | On time |
| to Eastbourne | Southern | 21:32 | 2 | On time |