This websites requires JavaScript to work. It looks like your browser doesn't support JavaScript, or has it turned off. Please try again with JavaScript support.

About Hackney Downs (HAC) Train Station

Station managed by: London Overground

Hackney Downs station
Dalston Lane
Hackney
Greater London
E8 1LA

Hackney Downs Station can be found on Dalston Lane in Hackney as shown on the map, and is operated by London Overground.

Read on for more information about the facilities and help available at Hackney Downs Rail Station, connections for onwards travel, and live arrivals and departures information.

Ready to book your travel to Hackney Downs? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*

Everything you need to know about Hackney Downs Station

Discovering Hackney Downs Train Station

Hackney Downs train station, nestled in the bustling heart of East London, offers a gateway to both the city’s vibrant core and its leafy suburban retreats. This station bridges the hustle and bustle of urban life with the tranquillity found in surrounding areas. Known for its eclectic blend of cultural diversity, Hackney hosts a mix of traditional homes and modern developments, making the station a pivotal point for daily commuters and adventurers alike.

Station Facilities and Amenities

At Hackney Downs, convenience is a key feature. The station is equipped with automated ticket machines, making ticket purchases and collections a breeze. Although the ticket office operates only in the mornings from Monday to Friday, passengers can still collect pre-purchased tickets from the machines available on site. The station ensures accessibility by providing accessible ticket machines and an induction loop for the hearing impaired, ensuring every traveler receives necessary assistance.

Passenger Support and Accessibility

The station provides a range of customer support services with information and help available via dedicated help points. Staff are consistently on hand to assist passengers, particularly during weekdays and Saturdays from 06:20 to 20:00, and on Sundays with limited hours. For passengers with mobility concerns, the station offers step-free access to the southbound Platform 1 via Hackney Walkway, although users should verify lift availability.

Station Dining and Retail

Travelers can enjoy small comforts such as vending machines for cold drinks and snacks along with a few shops present on Platform 1. Although there are no ATM or cash services provided at the station, you can find various conveniences close by in the adjoining areas of Hackney.

Transport Connectivity

Hackney Downs station serves as a connecting hub with various transport links. For those affected by rail service disruptions, replacement bus services are readily available, departing from Amhurst Road to several destinations including Enfield Town and Liverpool Street. Regular London buses also operate from outside the station, making seamless connections to the city’s extensive public transportation network.

Popular Train Routes

Many choose Hackney Downs for its direct connections to central locations like London Liverpool Street. The station also serves routes to well-known spots such as Seven Sisters, Chingford, and Walthamstow Central, all providing a plethora of exploration opportunities. Tickets can be easily booked online, offering a swift passage to some of London's most visited locales like Bond Street and Tottenham Court Road, each offering its unique slice of London life.

Hackney Downs station plays a vital role in connecting commuters and travelers to the broader London network. Its combination of accessibility features, convenient transport links, and proximity to popular areas makes it a favored choice for many. Whether you're a local or a visitor, Hackney Downs offers you the charm of the Hackney area, paired with the efficiency and connectivity of London's comprehensive transport system.

With continuously improving services and connectivity, Hackney Downs fosters a welcoming and efficient environment for all who pass through. Ready your tickets and embrace the journey as Hackney Downs stands as your portal to experiencing the richness of London.

Hackney Downs Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:07:30 to 10:00
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes
Induction loopYes
Smartcards
Smartcards issued at this stationNo
Smartcard validatorsYes
Information available from staff

Yes - from ticket office

Yes - from help point

Customer information

DepartureScreens

ArrivalScreens

Announcements

Staff help available
Monday to Friday:06:20 to 20:00
Saturday:06:20 to 20:00
Sunday:08:20 to 15:30
Customer help pointsYes
Customer services notes

0343 222 1234

Luggage storageNo
Lost property

None

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available in parts of this station.

There are steps to all platforms. Step-free is access only available on southbound (Platform 1) only This is only possible via the Hackney Walkway and exiting at Hackney Central. Please ensure the Hackney Walkway lift is operational

Ticket barriers and gatesYes
Accessible ticket machinesYes
Induction loopYes
Ramp for train accessNo
Accessible ToiletsNo
Waiting roomsThere is no waiting room office at Hackney Downs
Seating areaYes
Wheelchairs availableYes
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointNo
Accessible spacesNone
Accessible car park equipmentNo
Staff Help
Staff help available
Monday to Friday:06:20 to 20:00
Saturday:06:20 to 20:00
Sunday:08:20 to 15:30
Customer Help Points and Meeting PointYes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

ToiletsNo
Accessible ToiletsNo
Baby ChangingNo
Waiting roomsThere is no waiting room office at Hackney Downs
Seating areaYes
1st Class LoungeNo
Refreshment FacilitiesAvailable

Cold drinks vending machine Food vending machine

ATM MachineNo
ShopsAvailable

Located on platform 1

Currency ExchangeNo
Pay PhonesYes
Public Wi-FiAvailable

Find WiFi Hotspots around Hackney Downs station

Bicycle Storage
Spaces32

Alongside station entrance

Type of StorageStands, Racks,
ShelteredNo
CCTVYes
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Hackney Downs Station

All you need to know about Hackney Downs's links with other modes of transport, including local bus services, taxis, care hire & more

Use Bus stop P in Amhurst Road for northbound services to Enfield Town/Cheshunt/Chingford

Use Bus stop D in Amhurst Road for southbound services to Liverpool Street

London buses operate from outside the station

Live Departures and arrivals from Hackney Downs Station

Want to check the latest departures and arrivals into Hackney Downs station? Find live information for the next trains departing and arriving at the station below.