Hackney Downs station
Dalston Lane
Hackney
Greater London
E8 1LA
Hackney Downs Station can be found on Dalston Lane in Hackney as shown on the map, and is operated by London Overground.
Read on for more information about the facilities and help available at Hackney Downs Rail Station, connections for onwards travel, and live arrivals and departures information.
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Hackney Downs train station, nestled in the bustling heart of East London, offers a gateway to both the city’s vibrant core and its leafy suburban retreats. This station bridges the hustle and bustle of urban life with the tranquillity found in surrounding areas. Known for its eclectic blend of cultural diversity, Hackney hosts a mix of traditional homes and modern developments, making the station a pivotal point for daily commuters and adventurers alike.
At Hackney Downs, convenience is a key feature. The station is equipped with automated ticket machines, making ticket purchases and collections a breeze. Although the ticket office operates only in the mornings from Monday to Friday, passengers can still collect pre-purchased tickets from the machines available on site. The station ensures accessibility by providing accessible ticket machines and an induction loop for the hearing impaired, ensuring every traveler receives necessary assistance.
The station provides a range of customer support services with information and help available via dedicated help points. Staff are consistently on hand to assist passengers, particularly during weekdays and Saturdays from 06:20 to 20:00, and on Sundays with limited hours. For passengers with mobility concerns, the station offers step-free access to the southbound Platform 1 via Hackney Walkway, although users should verify lift availability.
Travelers can enjoy small comforts such as vending machines for cold drinks and snacks along with a few shops present on Platform 1. Although there are no ATM or cash services provided at the station, you can find various conveniences close by in the adjoining areas of Hackney.
Hackney Downs station serves as a connecting hub with various transport links. For those affected by rail service disruptions, replacement bus services are readily available, departing from Amhurst Road to several destinations including Enfield Town and Liverpool Street. Regular London buses also operate from outside the station, making seamless connections to the city’s extensive public transportation network.
Many choose Hackney Downs for its direct connections to central locations like London Liverpool Street. The station also serves routes to well-known spots such as Seven Sisters, Chingford, and Walthamstow Central, all providing a plethora of exploration opportunities. Tickets can be easily booked online, offering a swift passage to some of London's most visited locales like Bond Street and Tottenham Court Road, each offering its unique slice of London life.
Hackney Downs station plays a vital role in connecting commuters and travelers to the broader London network. Its combination of accessibility features, convenient transport links, and proximity to popular areas makes it a favored choice for many. Whether you're a local or a visitor, Hackney Downs offers you the charm of the Hackney area, paired with the efficiency and connectivity of London's comprehensive transport system.
With continuously improving services and connectivity, Hackney Downs fosters a welcoming and efficient environment for all who pass through. Ready your tickets and embrace the journey as Hackney Downs stands as your portal to experiencing the richness of London.
Ticket Office | |||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||
Accessible ticket machines | Yes | ||
Induction loop | Yes | ||
Smartcards | |||
Smartcards issued at this station | No | ||
Smartcard validators | Yes |
Information available from staff | Yes - from ticket office Yes - from help point | ||||||
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Customer information | DepartureScreens ArrivalScreens Announcements | ||||||
Staff help available |
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Customer help points | Yes | ||||||
Customer services notes | 0343 222 1234 | ||||||
Luggage storage | No | ||||||
Lost property | None | ||||||
CCTV at the station | Yes |
Station Accessibility | |||||||
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Step-free access | Step free access is available in parts of this station. There are steps to all platforms. Step-free is access only available on southbound (Platform 1) only This is only possible via the Hackney Walkway and exiting at Hackney Central. Please ensure the Hackney Walkway lift is operational | ||||||
Ticket barriers and gates | Yes | ||||||
Accessible ticket machines | Yes | ||||||
Induction loop | Yes | ||||||
Ramp for train access | No | ||||||
Accessible Toilets | No | ||||||
Waiting rooms | There is no waiting room office at Hackney Downs | ||||||
Seating area | Yes | ||||||
Wheelchairs available | Yes | ||||||
Getting to and from the station | |||||||
Accessible taxis here | No | ||||||
Impaired mobility set down/pick-up point | No | ||||||
Accessible spaces | None | ||||||
Accessible car park equipment | No | ||||||
Staff Help | |||||||
Staff help available |
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Customer Help Points and Meeting Point | Yes | ||||||
Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take. |
Toilets | No |
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Accessible Toilets | No |
Baby Changing | No |
Waiting rooms | There is no waiting room office at Hackney Downs |
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Seating area | Yes |
1st Class Lounge | No |
Refreshment Facilities | Available Cold drinks vending machine Food vending machine |
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ATM Machine | No |
Shops | Available Located on platform 1 |
Currency Exchange | No |
Pay Phones | Yes |
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Public Wi-Fi | Available |
Bicycle Storage | |
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Spaces | 32 Alongside station entrance |
Type of Storage | Stands, Racks, |
Sheltered | No |
CCTV | Yes |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
Use Bus stop P in Amhurst Road for northbound services to Enfield Town/Cheshunt/Chingford Use Bus stop D in Amhurst Road for southbound services to Liverpool Street |
London buses operate from outside the station |
Arriving from | Train | Arrival Time | Platform | Status |
---|---|---|---|---|
from Enfield Town | London Overground | 13:45 | 3 | On time |
from London Liverpool Street | Greater Anglia | 13:49 | 2 | On time |
from Hertford East | Greater Anglia | 13:50 | 1 | On time |
from London Liverpool Street | London Overground | 13:54 | 4 | On time |
from London Liverpool Street | London Overground | 13:55 | 2 | On time |
from Chingford | London Overground | 13:58 | 1 | On time |
from Cheshunt | London Overground | 14:00 | 3 | On time |
from London Liverpool Street | London Overground | 14:09 | 4 | On time |
from London Liverpool Street | London Overground | 14:10 | 2 | On time |
from Chingford | London Overground | 14:13 | 1 | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to London Liverpool Street | London Overground | 13:45 | 3 | On time |
to Hertford East | Greater Anglia | 13:49 | 2 | On time |
to London Liverpool Street | Greater Anglia | 13:50 | 1 | On time |
to Cheshunt | London Overground | 13:54 | 4 | On time |
to Chingford | London Overground | 13:55 | 2 | On time |
to London Liverpool Street | London Overground | 13:58 | 1 | On time |
to London Liverpool Street | London Overground | 14:00 | 3 | On time |
to Enfield Town | London Overground | 14:09 | 4 | On time |
to Chingford | London Overground | 14:10 | 2 | On time |
to London Liverpool Street | London Overground | 14:13 | 1 | On time |