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About Ely (ELY) Train Station

Station managed by: Greater Anglia

Ely station
Station Road
Ely
Cambridgeshire
CB7 4BS

Ely Station can be found on Station Road in Ely as shown on the map, and is operated by Greater Anglia.

Read on for more information about the facilities and help available at Ely Rail Station, connections for onwards travel, and live arrivals and departures information.

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Everything you need to know about Ely Station

Discover Ely Train Station

Nestled in the charming city of Ely in Cambridgeshire, England, Ely Train Station stands as a key gateway to numerous destinations across the UK. Whether you are embarking on your daily commute, planning a weekend getaway, or just exploring the UK's rich heritage, Ely station offers an array of services that make travelling smooth and convenient. While this article delves into its facilities, transport links, and popular routes, remember that Ely itself is a city rich in history—worth a visit even if you're only passing through.

Facilities and Amenities

Ely Train Station is well-equipped to cater to the needs of all passengers. Those purchasing or collecting tickets will find it a breeze with ticket machines and an open ticket office available throughout the week. Accessibility is a major highlight with step-free access provided to all platforms via a ramped subway, meeting the ORR's category A standards for station accessibility. There are also accessible ticket machines, induction loops, and staff assistance to ensure that all customers can travel with ease.

While you wait for your train, take advantage of the waiting rooms, which are accessible across various platforms and open for extended hours. Refreshment facilities, a newsagent, and a large Tesco supermarket next door provide convenient options for buying snacks or essentials. Don't worry about connectivity as free public Wi-Fi is available to keep you online throughout your journey.

Travel Connections

Ely Station is more than just a stop on your route; it's a hub connecting you to various transport options. If you're ever caught in scheduling hiccups, rest assured that rail replacement services have designed stops right at the station entrance to facilitate ease of transition. With a station location well-served by buses and taxis, onward travel to your final destination is straightforward.

Explore Popular Routes

Ely serves as a launching point for many exciting journeys. Whether you're catching a train from Ely to Cambridge or heading south towards London Kings Cross, there's a wide variety of routes from which to choose. Other popular routes include trains to vibrant cities such as Norwich and Birmingham New Street, or you might opt for a more tranquil journey to the countryside with a trip to Kings Lynn.

Final Words on Ely Train Station

Ely Train Station is much more than a mere transit point. It's a fully-fledged facility offering everything from ticketing conveniences and waiting areas to diverse transport link options—perfectly catering to today's busy traveler. Whether you are a frequent commuter or an occasional adventurer, Ely stands ready to serve your needs. So next time you find yourself in Cambridgeshire, make sure to take advantage of all the amenities and connections at Ely Station. Safe travels!

Ely Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:06:00 to 20:00
Saturday:06:00 to 20:00
Sunday:08:30 to 18:30
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes
Induction loopYes
Smartcards
Smartcards issued at this stationYes
Smartcard validatorsYes
Information available from staff

Yes - from ticket office

Yes - from information point

Yes - from help point

Customer information

DepartureScreens

Announcements

Staff help available
Monday:05:15 to 01:00
Sunday:08:00 to 01:00
Customer help pointsYes
Customer services notes

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Luggage storageNo
Lost property

None

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available throughout the whole station.

This station has step free access to all platforms via a ramped subway.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the Ticket Office when open or the Supervisor's office on platform 1

Ticket barriers and gatesYes
Accessible ticket machinesYes
Induction loopYes
Ramp for train accessYes
Accessible ToiletsYes
Waiting rooms
Monday to Friday:05:15 to 22:00
Saturday:05:15 to 22:00
Sunday:08:15 to 22:00

There is a waiting room on platform 1 and a waiting room on platforms 2 and 3

Seating areaYes
Wheelchairs availableYes
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointNo
Accessible spaces7
Accessible car park equipmentTrue

None

Staff Help
Staff help available
Monday:05:15 to 01:00
Sunday:08:00 to 01:00
Customer Help Points and Meeting PointYes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

ToiletsYes

Toilets including accessible (radar key) toilets are located on all platforms and open when the station is staffed.

Accessible ToiletsYes
Baby ChangingYes

Female toilets

Waiting rooms
Monday to Friday:05:15 to 22:00
Saturday:05:15 to 22:00
Sunday:08:15 to 22:00

There is a waiting room on platform 1 and a waiting room on platforms 2 and 3

Seating areaYes
1st Class LoungeNo
Station Car Park
OperatorNational Car Parks Ltd
Car Parking Availability
Monday to Friday:Open 24 hours
Saturday:Open 24 hours
Sunday:Open 24 hours
Spaces131
Accessible spaces7
Accessible car park equipmentYes
Car park CCTVYes
Parking charges
Note<p>£12 Weekend fare (from 1000 Friday - 0400 Monday) </p><p>£60.00 Flexi ticket</p>
Daily£8.50
Annual£1,181.00
Sunday£6.00
Weekly£32.00
Monthly£119.00
Off_peak£7.50
Saturday£6.00
Three_monthly£337.00
Premium Bay
OperatorNational Car Parks Ltd
Car Parking Availability
Spaces4
Accessible spaces0
Accessible car park equipmentYes
Car park CCTVNo
Parking charges
Annual£1,680.00
Refreshment FacilitiesAvailable
ATM MachineNo
ShopsAvailable

Newsagent on platform 1.  Large Tesco supermarket next door to the main car park

Currency ExchangeNo
Pay PhonesNo
Public Wi-FiAvailable
Bicycle Storage
Spaces330

In station car park

Type of StorageCompounds, Stands,
ShelteredYes
CCTVNo
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Ely Station

All you need to know about Ely 's links with other modes of transport, including local bus services, taxis, care hire & more

Replacement transport stop at station entrance

Live Departures and arrivals from Ely Station

Want to check the latest departures and arrivals into Ely station? Find live information for the next trains departing and arriving at the station below.