Ely station
Station Road
Ely
Cambridgeshire
CB7 4BS
Ely Station can be found on Station Road in Ely as shown on the map, and is operated by Greater Anglia.
Read on for more information about the facilities and help available at Ely Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the charming city of Ely in Cambridgeshire, England, Ely Train Station stands as a key gateway to numerous destinations across the UK. Whether you are embarking on your daily commute, planning a weekend getaway, or just exploring the UK's rich heritage, Ely station offers an array of services that make travelling smooth and convenient. While this article delves into its facilities, transport links, and popular routes, remember that Ely itself is a city rich in history—worth a visit even if you're only passing through.
Ely Train Station is well-equipped to cater to the needs of all passengers. Those purchasing or collecting tickets will find it a breeze with ticket machines and an open ticket office available throughout the week. Accessibility is a major highlight with step-free access provided to all platforms via a ramped subway, meeting the ORR's category A standards for station accessibility. There are also accessible ticket machines, induction loops, and staff assistance to ensure that all customers can travel with ease.
While you wait for your train, take advantage of the waiting rooms, which are accessible across various platforms and open for extended hours. Refreshment facilities, a newsagent, and a large Tesco supermarket next door provide convenient options for buying snacks or essentials. Don't worry about connectivity as free public Wi-Fi is available to keep you online throughout your journey.
Ely Station is more than just a stop on your route; it's a hub connecting you to various transport options. If you're ever caught in scheduling hiccups, rest assured that rail replacement services have designed stops right at the station entrance to facilitate ease of transition. With a station location well-served by buses and taxis, onward travel to your final destination is straightforward.
Ely serves as a launching point for many exciting journeys. Whether you're catching a train from Ely to Cambridge or heading south towards London Kings Cross, there's a wide variety of routes from which to choose. Other popular routes include trains to vibrant cities such as Norwich and Birmingham New Street, or you might opt for a more tranquil journey to the countryside with a trip to Kings Lynn.
Ely Train Station is much more than a mere transit point. It's a fully-fledged facility offering everything from ticketing conveniences and waiting areas to diverse transport link options—perfectly catering to today's busy traveler. Whether you are a frequent commuter or an occasional adventurer, Ely stands ready to serve your needs. So next time you find yourself in Cambridgeshire, make sure to take advantage of all the amenities and connections at Ely Station. Safe travels!
Ticket Office | |||||||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
Accessible ticket machines | Yes | ||||||
Induction loop | Yes | ||||||
Smartcards | |||||||
Smartcards issued at this station | Yes | ||||||
Smartcard validators | Yes |
Information available from staff | Yes - from ticket office Yes - from information point Yes - from help point | ||||
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Customer information | DepartureScreens Announcements | ||||
Staff help available |
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Customer help points | Yes | ||||
Customer services notes | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. | ||||
Luggage storage | No | ||||
Lost property | None | ||||
CCTV at the station | Yes |
Station Accessibility | |||||||
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Step-free access | Step free access is available throughout the whole station. This station has step free access to all platforms via a ramped subway. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the Ticket Office when open or the Supervisor's office on platform 1 | ||||||
Ticket barriers and gates | Yes | ||||||
Accessible ticket machines | Yes | ||||||
Induction loop | Yes | ||||||
Ramp for train access | Yes | ||||||
Accessible Toilets | Yes | ||||||
Waiting rooms |
There is a waiting room on platform 1 and a waiting room on platforms 2 and 3 | ||||||
Seating area | Yes | ||||||
Wheelchairs available | Yes | ||||||
Getting to and from the station | |||||||
Accessible taxis here | No | ||||||
Impaired mobility set down/pick-up point | No | ||||||
Accessible spaces | 7 | ||||||
Accessible car park equipment | True None | ||||||
Staff Help | |||||||
Staff help available |
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Customer Help Points and Meeting Point | Yes | ||||||
Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
Toilets | Yes Toilets including accessible (radar key) toilets are located on all platforms and open when the station is staffed. |
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Accessible Toilets | Yes |
Baby Changing | Yes Female toilets |
Waiting rooms |
There is a waiting room on platform 1 and a waiting room on platforms 2 and 3 | ||||||
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Seating area | Yes | ||||||
1st Class Lounge | No |
Station Car Park | |||||||||||||||||||
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Operator | National Car Parks Ltd | ||||||||||||||||||
Car Parking Availability |
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Spaces | 131 | ||||||||||||||||||
Accessible spaces | 7 | ||||||||||||||||||
Accessible car park equipment | Yes | ||||||||||||||||||
Car park CCTV | Yes | ||||||||||||||||||
Parking charges |
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Premium Bay | |||||||||||||||||||
Operator | National Car Parks Ltd | ||||||||||||||||||
Car Parking Availability | |||||||||||||||||||
Spaces | 4 | ||||||||||||||||||
Accessible spaces | 0 | ||||||||||||||||||
Accessible car park equipment | Yes | ||||||||||||||||||
Car park CCTV | No | ||||||||||||||||||
Parking charges |
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Refreshment Facilities | Available |
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ATM Machine | No |
Shops | Available Newsagent on platform 1. Large Tesco supermarket next door to the main car park |
Currency Exchange | No |
Pay Phones | No |
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Public Wi-Fi | Available |
Bicycle Storage | |
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Spaces | 330 In station car park |
Type of Storage | Compounds, Stands, |
Sheltered | Yes |
CCTV | No |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
Replacement transport stop at station entrance |
Arriving from | Train | Arrival Time | Platform | Status |
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from Leicester | CrossCountry | 13:49 | 2 | 13:51 |
from Norwich | East Midlands Railway | 13:46 | 3B | On time |
from London Kings Cross | Great Northern | 13:53 | 1 | On time |
from Liverpool Lime Street | East Midlands Railway | 14:13 | 3B | On time |
from Kings Lynn | Great Northern | 14:16 | 2 | On time |
from London Kings Cross | Great Northern | 14:25 | - | On time |
from Norwich | Greater Anglia | 14:25 | 2 | On time |
from Peterborough | Greater Anglia | 14:31 | 2 | On time |
from Stansted Airport | Greater Anglia | 14:36 | 1 | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to Cambridge | CrossCountry | 13:50 | 2 | 13:52 |
to Liverpool Lime Street | East Midlands Railway | 13:51 | 3B | On time |
to London Kings Cross | Great Northern | 13:53 | 3A | On time |
to Kings Lynn | Great Northern | 13:56 | 1 | On time |
to Norwich | East Midlands Railway | 14:16 | 3B | On time |
to London Kings Cross | Great Northern | 14:18 | 2 | On time |
to Stansted Airport | Greater Anglia | 14:26 | 2 | On time |
to Ipswich | Greater Anglia | 14:31 | 2 | On time |
to Norwich | Greater Anglia | 14:36 | 1 | On time |