East Malling station
High Street
East Malling
Kent
ME19 6AJ
East Malling Station can be found on High Street in East Malling as shown on the map, and is operated by Southeastern.
Read on for more information about the facilities and help available at East Malling Rail Station, connections for onwards travel, and live arrivals and departures information.
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Welcome to East Malling, a quaint and charming village in the heart of Kent, seamlessly connected to the vibrant pulse of the UK through its train station. Whether you're a seasoned commuter or a curious traveler, East Malling offers convenient rail connections that can transport you to bustling cities and serene countryside retreats. Although the station is modest, it encapsulates the charm and convenience of rural train travel in the UK. Let’s delve into the essential amenities, travel links, and popular destinations from this delightful railway hub.
East Malling station gives you everything you need to embark on your journey smoothly and efficiently. While there is no ticket office, rest assured that ticket machines are available for collecting pre-purchased tickets or buying new ones on the spot. Accessibility is considered with machines located conveniently by the entrance to platform 1. There's support for hearing-impaired passengers with induction loops installed. Passenger help points are readily available, ensuring that assistance is a call away.
Although the station does not have waiting rooms or first-class lounges, there are seating areas for a brief respite. For those with specific mobility needs, steps are required to access the platforms, so planning ahead is advisable. Despite the station's compact size, amenities like CCTV provide a sense of security, although facilities for bike storage and refreshments are absent.
When you're looking to extend your journey beyond East Malling, a variety of transport options await. Rail replacement services are thoughtfully facilitated with a mini bus service to and from West Malling, found at the New Road bus stop right outside the local pub. To further aid your travel plans, practical information including local bus services is accessible here. If onward mobility is required, ensure you are well-prepared as taxis and car hire options are limited directly from the station.
For those with wanderlust, East Malling station is a launching point to some of the most sought-after destinations in Kent and beyond. Fancy a trip to the bustling capital? Frequent services whisk you effortlessly from East Malling to iconic London stations such as London Victoria and London Bridge. The station also facilitates routes to historic sites like Canterbury, with easy connections heading to both Canterbury West and Canterbury East. Meanwhile, shopping and leisure pursuits in towns like Maidstone East are just moments away.
In today’s digital age, planning your journey has never been easier. With direct services from East Malling, you can book your tickets online and collect them conveniently from the station’s ticket machines. This not only saves time but ensures a hassle-free start to your journey. For those requiring special assistance, it’s recommended to pre-book support to ensure your travel experience is as comfortable as possible.
East Malling train station, despite its simplicity, serves as a gateway to a myriad of exciting destinations. Whether you're travelling for business or leisure, it acts as a portal to both the serene and the vibrant, the rural and the urban. Embrace the journey that begins at East Malling and discover the beauty and convenience of rail travel in the UK. With the right preparation and a dash of adventure, your next trip from East Malling could be the beginning of something truly memorable.
Ticket Office | |
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Ticket Office Opening hours | There is no ticket office at East Malling, but ticket machines are available to collect tickets from. |
Ticket machines | Yes |
Collect tickets bought online | Yes Collect tickets at the ticket machine |
Accessible ticket machines | Yes by entrance to platform 1 |
Induction loop | Yes |
Smartcards | |
Smartcards issued at this station | No |
Smartcard validators | No |
Information available from staff | Yes - from help point | ||
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Customer information | DepartureScreens | ||
Staff help available |
| ||
Customer help points | Yes | ||
Customer services notes | 0345 322 7021 | ||
Luggage storage | No | ||
Lost property | Southeastern Customer Services | ||
CCTV at the station | Yes |
Station Accessibility | |
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Step-free access | Category C. This station does not have step free access. Steps to all platforms. Unstaffed station. There are no station staff but there are staff to assist on the trains. |
Ticket barriers and gates | No |
Accessible ticket machines | Yes by entrance to platform 1 |
Induction loop | Yes |
Ramp for train access | Yes |
Accessible Toilets | No |
Waiting rooms | There is no waiting room office at East Malling |
Seating area | Yes |
Wheelchairs available | No |
Getting to and from the station | |
Accessible taxis here | No |
Impaired mobility set down/pick-up point | No |
Accessible spaces | None |
Accessible car park equipment | No |
Staff Help | |
Staff help available | |
Customer Help Points and Meeting Point | Yes |
Helpline | This is an unstaffed station. Ramp for train access and staff to assist, are on the trains and they can only help getting on and off trains . You can now book assistance up to 2 hours before your journey. If you need assistance whether booked or unbooked please ensure you make yourselves visible on the platform so the on train staff can see you. There are also Help points on the platform where you can get in touch with our assisted travel team.We now have a mobile Assistance Team who can be deployed to stations which otherwise have no staff to assist. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further. |
Toilets | No |
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Accessible Toilets | No |
Baby Changing | No |
Waiting rooms | There is no waiting room office at East Malling |
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Seating area | Yes |
1st Class Lounge | No |
Refreshment Facilities | No |
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ATM Machine | No |
Shops | No |
Currency Exchange | No |
Pay Phones | No |
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Public Wi-Fi | No |
Bicycle Storage | |
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Spaces | 0 |
Type of Storage | |
Sheltered | No |
CCTV | No |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
New Road, bus stop outside the pub. (what 3 words: redeemed.palaces.select) Please note a mini bus will run between East Malling and West Malling |
Information to plan your onward journey is available in a printable format here |
Arriving from | Train | Arrival Time | Platform | Status |
---|---|---|---|---|
from Ashford International | Southeastern | 07:08 | 1 | On time |
from London Victoria | Southeastern | 07:10 | 2 | On time |
from Minster | Southeastern | 07:35 | 1 | On time |
from London Victoria | Southeastern | 07:51 | 2 | On time |
from Folkestone Central | Southeastern | 08:08 | 1 | On time |
from London Victoria | Southeastern | 08:21 | 2 | On time |
from Ashford International | Southeastern | 08:35 | - | On time |
from London Victoria | Southeastern | 08:51 | - | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to London Victoria | Southeastern | 07:08 | 1 | On time |
to Ramsgate | Southeastern | 07:10 | 2 | On time |
to London Victoria | Southeastern | 07:35 | 1 | On time |
to Ashford International | Southeastern | 07:51 | 2 | On time |
to London Victoria | Southeastern | 08:08 | 1 | On time |
to Ashford International | Southeastern | 08:21 | 2 | On time |
to London Victoria | Southeastern | 08:35 | - | On time |
to Ashford International | Southeastern | 08:51 | - | On time |