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About East Malling (EML) Train Station

Station managed by: Southeastern

East Malling station
High Street
East Malling
Kent
ME19 6AJ

East Malling Station can be found on High Street in East Malling as shown on the map, and is operated by Southeastern.

Read on for more information about the facilities and help available at East Malling Rail Station, connections for onwards travel, and live arrivals and departures information.

Ready to book your travel to East Malling? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*

Everything you need to know about East Malling Station

Exploring East Malling Train Station: Your Gateway to Scenic Journeys

Welcome to East Malling, a quaint and charming village in the heart of Kent, seamlessly connected to the vibrant pulse of the UK through its train station. Whether you're a seasoned commuter or a curious traveler, East Malling offers convenient rail connections that can transport you to bustling cities and serene countryside retreats. Although the station is modest, it encapsulates the charm and convenience of rural train travel in the UK. Let’s delve into the essential amenities, travel links, and popular destinations from this delightful railway hub.

Station Amenities and Facilities

East Malling station gives you everything you need to embark on your journey smoothly and efficiently. While there is no ticket office, rest assured that ticket machines are available for collecting pre-purchased tickets or buying new ones on the spot. Accessibility is considered with machines located conveniently by the entrance to platform 1. There's support for hearing-impaired passengers with induction loops installed. Passenger help points are readily available, ensuring that assistance is a call away.

Although the station does not have waiting rooms or first-class lounges, there are seating areas for a brief respite. For those with specific mobility needs, steps are required to access the platforms, so planning ahead is advisable. Despite the station's compact size, amenities like CCTV provide a sense of security, although facilities for bike storage and refreshments are absent.

Travel Connections at East Malling

When you're looking to extend your journey beyond East Malling, a variety of transport options await. Rail replacement services are thoughtfully facilitated with a mini bus service to and from West Malling, found at the New Road bus stop right outside the local pub. To further aid your travel plans, practical information including local bus services is accessible here. If onward mobility is required, ensure you are well-prepared as taxis and car hire options are limited directly from the station.

Popular Travel Routes

For those with wanderlust, East Malling station is a launching point to some of the most sought-after destinations in Kent and beyond. Fancy a trip to the bustling capital? Frequent services whisk you effortlessly from East Malling to iconic London stations such as London Victoria and London Bridge. The station also facilitates routes to historic sites like Canterbury, with easy connections heading to both Canterbury West and Canterbury East. Meanwhile, shopping and leisure pursuits in towns like Maidstone East are just moments away.

Ticketing and Planning Your Journey

In today’s digital age, planning your journey has never been easier. With direct services from East Malling, you can book your tickets online and collect them conveniently from the station’s ticket machines. This not only saves time but ensures a hassle-free start to your journey. For those requiring special assistance, it’s recommended to pre-book support to ensure your travel experience is as comfortable as possible.

Conclusion

East Malling train station, despite its simplicity, serves as a gateway to a myriad of exciting destinations. Whether you're travelling for business or leisure, it acts as a portal to both the serene and the vibrant, the rural and the urban. Embrace the journey that begins at East Malling and discover the beauty and convenience of rail travel in the UK. With the right preparation and a dash of adventure, your next trip from East Malling could be the beginning of something truly memorable.

East Malling Station details & facilities

Ticket Office
Ticket Office Opening hoursThere is no ticket office at East Malling, but ticket machines are available to collect tickets from.
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes

by entrance to platform 1

Induction loopYes
Smartcards
Smartcards issued at this stationNo
Smartcard validatorsNo
Information available from staff

Yes - from help point

Customer information

DepartureScreens

Staff help available
Monday to Sunday:
Customer help pointsYes
Customer services notes

0345 322 7021

Luggage storageNo
Lost property

Southeastern Customer Services

CCTV at the stationYes
Station Accessibility
Step-free access

Category C. This station does not have step free access. Steps to all platforms. Unstaffed station. There are no station staff but there are staff to assist on the trains.

Ticket barriers and gatesNo
Accessible ticket machinesYes

by entrance to platform 1

Induction loopYes
Ramp for train accessYes
Accessible ToiletsNo
Waiting roomsThere is no waiting room office at East Malling
Seating areaYes
Wheelchairs availableNo
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointNo
Accessible spacesNone
Accessible car park equipmentNo
Staff Help
Staff help available
Customer Help Points and Meeting PointYes
Helpline

This is an unstaffed station. Ramp for train access and staff to assist, are on the trains and they can only help getting on and off trains . You can now book assistance up to 2 hours before your journey. If you need assistance whether booked or unbooked please ensure you make yourselves visible on the platform so the on train staff can see you. There are also Help points on the platform where you can get in touch with our assisted travel team.We now have a mobile Assistance Team who can be deployed to stations which otherwise have no staff to assist. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

ToiletsNo
Accessible ToiletsNo
Baby ChangingNo
Waiting roomsThere is no waiting room office at East Malling
Seating areaYes
1st Class LoungeNo
Refreshment FacilitiesNo
ATM MachineNo
ShopsNo
Currency ExchangeNo
Pay PhonesNo
Public Wi-FiNo
Bicycle Storage
Spaces0
Type of Storage
ShelteredNo
CCTVNo
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from East Malling Station

All you need to know about East Malling's links with other modes of transport, including local bus services, taxis, care hire & more

New Road, bus stop outside the pub. (what 3 words: redeemed.palaces.select)

Please note a mini bus will run between East Malling and West Malling

Information to plan your onward journey is available in a printable format here

Live Departures and arrivals from East Malling Station

Want to check the latest departures and arrivals into East Malling station? Find live information for the next trains departing and arriving at the station below.