Chestfield & Swalecliffe station
Thanet Way
Swalecliffe
Kent
CT5 3JB
Chestfield & Swalecliffe Station can be found on Thanet Way in Swalecliffe as shown on the map, and is operated by Southeastern.
Read on for more information about the facilities and help available at Chestfield & Swalecliffe Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the picturesque landscapes of Kent, Chestfield & Swalecliffe station is a serene spot catering to travelers with varied needs. Whether you're someone who commutes regularly or a tourist seeking easy connections to dreamy seaside towns or bustling urban centers, this station offers you a simple start to many delightful journeys.
While modest in its offerings, Chestfield & Swalecliffe station ensures you have a basic, streamlined experience. If you're planning your journey, rest assured that ticket purchasing isn't a hassle. Convenient ticket machines are located by the entrance to platform 1, and yes, they are accessible. But if you're wondering about those hands-on, in-person ticket office interactions, it seems there are some gaps in opening hours—an enquiry point might be your best bet here.
For those relying on modern conveniences, the station offers a decent array of helpful facilities: an induction loop for those with hearing aids, customer help points, CCTV security, and a seating area. However, there are notable absences—no step-free access, restrooms, lounges, shops, or ATM machines. Travellers needing assistance can make use of the helpline or book assistance through the customer services.
Transitioning smoothly from train to bus? Then you'll appreciate the rail replacement services here. Heading towards Faversham? Just hop off at the bus stop on St John’s Road, opposite St John’s center. Going towards Margate? The corresponding stop is located outside the community center. If you plan to explore further via bus, helpful printable travel maps are available online to make planning that much more manageable.
If you're seeking inspiration for your next rail adventure, Chestfield & Swalecliffe connects you to a charming mix of destinations. You could find yourself amidst the historic streets of London Victoria or soaking up the sun at the beautiful beaches of Broadstairs. Fancy exploring somewhere closer like Herne Bay? Or maybe a journey to the heart of the action at London Bridge is more your style. The links continue with trains to Ramsgate and Sheerness-On-Sea, offering peaceful retreats by the sea.
In essence, though compact and quaint, Chestfield & Swalecliffe station serves as a gateway to a plethora of destinations, combining convenience with the charm of coastal Kent. Whether for business or leisure, your journey could well start here, at this serene British rail station. So, what are you waiting for? Plan your next adventure today!
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||
| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes by entrance to platform 1 | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | Yes | ||||||
| Smartcard validators | No | ||||||
| Information available from staff | Yes - from help point | ||||||
|---|---|---|---|---|---|---|---|
| Customer information | DepartureScreens Announcements | ||||||
| Staff help available |
| ||||||
| Customer help points | Yes | ||||||
| Customer services notes | 0345 322 7021 | ||||||
| Luggage storage | No | ||||||
| Lost property | Southeastern Customer Services | ||||||
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Category C. This station does not have step free access. Steps to both platforms. |
| Ticket barriers and gates | No |
| Accessible ticket machines | Yes by entrance to platform 1 |
| Induction loop | Yes |
| Ramp for train access | Yes |
| Accessible Toilets | No |
| Waiting rooms | There is no waiting room office at Chestfield & Swalecliffe |
| Seating area | Yes |
| Wheelchairs available | No |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | No |
| Accessible spaces | None |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | |
| Customer Help Points and Meeting Point | Yes |
| Helpline | Assistance navigating through the station and getting on and off trains (by ramp if required - although there is no step free access at this station ) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. There are staff on all the trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you.Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we now have a mobile Assistance Team who can be deployed to stations which otherwise have no staff to assist. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further. |
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Chestfield & Swalecliffe |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | 0 |
| Type of Storage | |
| Sheltered | No |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
|
Information to plan your onward journey is available in a printable format here |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from London Victoria | Southeastern | 18:11 | 2 | 18:18 This train has been delayed by a fault on a train earlier |
| from Ramsgate | Southeastern | 18:21 | 1 | On time |
| from London Cannon Street | Southeastern | 18:39 | 2 | On time |
| from Ramsgate | Southeastern | 18:43 | 1 | On time |
| from London Victoria | Southeastern | 19:04 | 2 | On time |
| from Ramsgate | Southeastern | 19:24 | 1 | On time |
| from London Cannon Street | Southeastern | 19:39 | 2 | On time |
| from London Victoria | Southeastern | 20:04 | 2 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Ramsgate | Southeastern | 18:11 | 2 | 18:19 This train has been delayed by a fault on a train earlier |
| to London Victoria | Southeastern | 18:21 | 1 | On time |
| to Ramsgate | Southeastern | 18:39 | 2 | On time |
| to London Victoria | Southeastern | 18:43 | 1 | On time |
| to Ramsgate | Southeastern | 19:04 | 2 | On time |
| to London Victoria | Southeastern | 19:24 | 1 | On time |
| to Ramsgate | Southeastern | 19:39 | 2 | On time |
| to Ramsgate | Southeastern | 20:04 | 2 | On time |