Burton-on-Trent station
Borough Road
Burton-on-Trent
Staffordshire
DE14 2DA
Burton-on-Trent Station can be found on Borough Road in Burton-on-Trent as shown on the map, and is operated by East Midlands Railway.
Read on for more information about the facilities and help available at Burton-on-Trent Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the heart of East Staffordshire, Burton-on-Trent train station serves as a vital link for travelers navigating the UK's expansive rail network. This charming station not only offers numerous travel options but also provides a comprehensive array of amenities to ensure a smooth journey, whether you're a daily commuter or a casual explorer on a quest to uncover new destinations. Let's explore what makes Burton-on-Trent train station a significant part of your travel plans.
Burton-on-Trent station is especially equipped to handle ticketing needs efficiently. Its ticket office is open throughout the week, with operating hours from early morning at 6:10 AM till evening. For those buying tickets online or via mobile, ticket machines are available, alongside accessible ticket machines to ensure convenience for all passengers. Furthermore, the station is equipped with an induction loop to assist those with hearing impairments, showcasing its commitment to accessibility.
The station is staffed from morning until late at night on weekdays and Saturdays, offering customer assistance at various points across the site. Information displays for departures and arrivals are kept up to date, and help points are strategically placed for ease of access. While most facilities are comprehensive, the amenity for luggage storage is not present; however, they do coordinate with the EMR lost property office in Nottingham should any items be misplaced.
For those needing to freshen up before their journey, the presence of toilets, including accessible facilities and baby changing stations, on Platform 2 provides added convenience. With waiting rooms available during ticket office hours and an ample seating area, comfort is never compromised.
Beyond the rail network, Burton-on-Trent station connects passengers to alternative transport services. Nearby, taxis can be hailed for direct routes to your destination, with reliable local services available through contacts such as Station Taxis and New Street Taxis. Bus services are also accessible, and detailed onward travel information can be found online, helping plan your post-arrival journey with ease. If alternative transport is required due to service disruptions, a rail replacement service is conveniently located right outside the station.
In terms of accessibility, the station ensures step-free access across its platforms, complemented by tactile paving for visually impaired passengers. Although no ticket barriers are present, the facility accommodates six accessible parking spaces, adhering to various mobility needs. With a comprehensive car park open 24/7, managed by East Midlands Railway, parking fees are structured to offer flexibility—even including special weekend rates.
Burton-on-Trent station serves as a gateway to numerous exciting train journeys across the UK. Whether you plan a short trip to nearby Birmingham New Street or Derby, or a longer journey to bustling hubs like Nottingham, London Euston, or even Manchester Piccadilly, the station connects you seamlessly to these popular destinations. Other favored routes include reaching Leeds, Coventry, and the delightful coastal town of Skegness. If the University of Birmingham or the historic city of York is on your itinerary, the rail services from Burton-on-Trent will surely cater to your plans.
No journey is complete without considering how to make it as enjoyable and stress-free as possible. While Burton-on-Trent station does not offer in-house refreshments, ATMs, or shopping facilities, the surrounding area is rich with places to eat and shop that can complement your travel needs. Safety at the station is underscored by installed CCTV cameras, ensuring a secure environment for all travelers.
In summary, Burton-on-Trent train station offers more than just a passage from point A to point B—it provides an array of services and conveniences tailored to enhance the passenger experience. Whether you’re embarking on a spontaneous adventure or commuting to work, the station stands as a central hub that efficiently guides you to your destination. To secure your travel needs today, consider purchasing your tickets through certified outlets or at the station itself, where responsible and friendly staff await to assist you. We wish you comfortable and safe travels from Burton-on-Trent!
Ticket Office | |||||||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
Accessible ticket machines | Yes | ||||||
Induction loop | Yes | ||||||
Smartcards | |||||||
Smartcards issued at this station | No | ||||||
Smartcard validators | Yes |
Information available from staff | Yes - from help point Yes - from ticket office | ||||||
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Customer information | DepartureScreens ArrivalScreens Announcements | ||||||
Staff help available |
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Customer help points | Yes | ||||||
Customer services notes | None | ||||||
Luggage storage | No | ||||||
Lost property | EMR lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept. | ||||||
CCTV at the station | Yes |
Station Accessibility | |||||||
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Step-free access | Step free access is available in parts of this station. Category B This station has step free access to both platforms. There is a lift from the main station building onto the platforms then a short ramp with moderate gradient. This station has tactile paving at the edge of each platform. | ||||||
Ticket barriers and gates | No | ||||||
Accessible ticket machines | Yes | ||||||
Induction loop | Yes | ||||||
Ramp for train access | Yes | ||||||
Accessible Toilets | Yes | ||||||
Waiting rooms |
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Seating area | Yes | ||||||
Wheelchairs available | Yes | ||||||
Getting to and from the station | |||||||
Accessible taxis here | No | ||||||
Impaired mobility set down/pick-up point | No | ||||||
Accessible spaces | 6 | ||||||
Accessible car park equipment | True None | ||||||
Staff Help | |||||||
Staff help available |
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Customer Help Points and Meeting Point | Yes | ||||||
Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
Toilets | Yes The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key. |
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Accessible Toilets | Yes |
Baby Changing | Yes |
Waiting rooms |
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Seating area | Yes | ||||||
1st Class Lounge | No |
Station Car Park. (Pay by RingGO available) www.myringgo.co.uk | |||||||||||||||||
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Operator | East Midlands Railway | ||||||||||||||||
Car Parking Availability |
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Spaces | 157 | ||||||||||||||||
Accessible spaces | 6 | ||||||||||||||||
Accessible car park equipment | Yes | ||||||||||||||||
Car park CCTV | No | ||||||||||||||||
Parking charges |
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Refreshment Facilities | No |
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ATM Machine | No |
Shops | No |
Currency Exchange | No |
Pay Phones | Yes |
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Public Wi-Fi | No |
Bicycle Storage | |
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Spaces | 38 on the platform under the bridge |
Type of Storage | Stands, |
Sheltered | Yes |
CCTV | Yes |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
Outside the front of the station. |
Station 01283 532000 New Street 01283 515544 57 01283 575757 |
Information to plan your onward journey is available in a printable format here |
Arriving from | Train | Arrival Time | Platform | Status |
---|---|---|---|---|
from Cardiff Central | CrossCountry | 19:19 | 1 | On time |
from Nottingham | CrossCountry | 19:23 | 2 | On time |
from Plymouth | CrossCountry | 19:29 | 1 | On time |
from Birmingham New Street | CrossCountry | 19:37 | 1 | On time |
from Edinburgh | CrossCountry | 19:41 | 2 | On time |
from Nottingham | CrossCountry | 19:53 | 2 | On time |
from Cardiff Central | CrossCountry | 20:19 | 1 | On time |
from Nottingham | CrossCountry | 20:20 | 2 | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to Nottingham | CrossCountry | 19:20 | 1 | On time |
to Birmingham New Street | CrossCountry | 19:23 | 2 | On time |
to Leeds | CrossCountry | 19:30 | 1 | On time |
to Nottingham | CrossCountry | 19:38 | 1 | On time |
to Plymouth | CrossCountry | 19:42 | 2 | On time |
to Cardiff Central | CrossCountry | 19:54 | 2 | On time |
to Nottingham | CrossCountry | 20:20 | 1 | On time |
to Birmingham New Street | CrossCountry | 20:21 | 2 | On time |